Reviews
We purchased a 2018 Range Rover from Land Rover
We purchased a 2018 Range Rover from Land Rover Greenville. While the vehicle is used, it was represented as being in excellent condition, yet immediately after purchase it required around $5,000 in repairs. Two diagnostic codes even showed error dates from before we bought the vehicle, which is very concerning. Our sales rep, Donte, was not very knowledgeable and couldn’t answer many of our questions. During the test drive, he acknowledged the parking sensors were not working but suggested it was likely a settings issue. That turned out to be incorrect, and the parking sensors are now one of the more expensive repairs. Overall, we often felt like an inconvenience rather than valued customers. We initially purchased a warranty and later canceled it, but the process was poorly handled and required redoing financing paperwork. It took over a week and a half of follow-ups, and lack of communication delayed our registration and license plate. The finance manager was unprofessional, including cursing and making a derogatory comment about our salesperson, which was uncomfortable and inappropriate. The only positive experience was working with Quintina Clemmons, who was professional, helpful, and excellent to work with. This was not the experience we expected when purchasing a luxury vehicle, and the immediate repair costs and poor service left us with little confidence in our purchase.
We purchased a 2018 Range Rover from Land Rover
We purchased a 2018 Range Rover from Land Rover Greenville. While the vehicle is used, it was represented as being in excellent condition, yet immediately after purchase it required around $5,000 in repairs. Two diagnostic codes even showed error dates from before we bought the vehicle, which is very concerning. Our sales rep, Donte, was not very knowledgeable and couldn’t answer many of our questions. During the test drive, he acknowledged the parking sensors were not working but suggested it was likely a settings issue. That turned out to be incorrect, and the parking sensors are now one of the more expensive repairs. Overall, we often felt like an inconvenience rather than valued customers. We initially purchased a warranty and later canceled it, but the process was poorly handled and required redoing financing paperwork. It took over a week and a half of follow-ups, and lack of communication delayed our registration and license plate. The finance manager was unprofessional, including cursing and making a derogatory comment about our salesperson, which was uncomfortable and inappropriate. The only positive experience was working with Quintina Clemmons, who was professional, helpful, and excellent to work with. This was not the experience we expected when purchasing a luxury vehicle, and the immediate repair costs and poor service left us with little confidence in our purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They didn’t follow through and could not sell me a
They didn’t follow through and could not sell me a vehicle anyway.. territory issue.
They didn’t follow through and could not sell me a
They didn’t follow through and could not sell me a vehicle anyway.. territory issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the feedback. We should have made the territory restriction clear upfront. That lapse in communication is being addressed. Michael Boyd, General Manager, 678-457-3501
Extraordinary service from Steve, Savannah, and the
Extraordinary service from Steve, Savannah, and the entire Collision Center, Great work and high quality service in a timely manner!
Extraordinary service from Steve, Savannah, and the
Extraordinary service from Steve, Savannah, and the entire Collision Center, Great work and high quality service in a timely manner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service manager, Steve Saunders is
Service manager, Steve Saunders is helpful, Professional, and patient when answering questions. He is very knowledgeable about my car even though it is a 2018.
Service manager, Steve Saunders is
Service manager, Steve Saunders is helpful, Professional, and patient when answering questions. He is very knowledgeable about my car even though it is a 2018.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve in service is always amazing, friendly, and super
Steve in service is always amazing, friendly, and super helpful! I’ve never had a bad experience.
Steve in service is always amazing, friendly, and super
Steve in service is always amazing, friendly, and super helpful! I’ve never had a bad experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lee and Adam were present and available throughout the
Lee and Adam were present and available throughout the process of tracking the process of the CPO Macan T I purchased.
Lee and Adam were present and available throughout the
Lee and Adam were present and available throughout the process of tracking the process of the CPO Macan T I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Savannah and the team at Porsche of Greenville were a
Savannah and the team at Porsche of Greenville were a pleasure to work with. Great communication and quality service. Thank you!
Savannah and the team at Porsche of Greenville were a
Savannah and the team at Porsche of Greenville were a pleasure to work with. Great communication and quality service. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased our Cayenne from afar (flew in from
We purchased our Cayenne from afar (flew in from Wisconsin to pick it up and drive home). First time having done this and Nathan was the consummate pro - very patient, informative and helpful. Took an Uber from hotel to the dealership - arrived to find the car parked right up front - ready, polished up and waiting for us to load our luggage & hit the road. Nathan offered suggestions on things to see while in Greenville (do go downtown - really lovely) and routes to take on our trip home. Terrific experience all around and was everything I expected from Porsche. (oh - and we LOVE the car)
We purchased our Cayenne from afar (flew in from
We purchased our Cayenne from afar (flew in from Wisconsin to pick it up and drive home). First time having done this and Nathan was the consummate pro - very patient, informative and helpful. Took an Uber from hotel to the dealership - arrived to find the car parked right up front - ready, polished up and waiting for us to load our luggage & hit the road. Nathan offered suggestions on things to see while in Greenville (do go downtown - really lovely) and routes to take on our trip home. Terrific experience all around and was everything I expected from Porsche. (oh - and we LOVE the car)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service, friendly and answered all my
Excellent service, friendly and answered all my questions. Staff was friendly and proffessional. They went out of their way to make me feel comfortable.
Excellent service, friendly and answered all my
Excellent service, friendly and answered all my questions. Staff was friendly and proffessional. They went out of their way to make me feel comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve in service has always been top notch for both of my
Steve in service has always been top notch for both of my wife and my vehicles. He always goes the extra mile to look over what the car needs and makes service recommendations based on Porsche guidelines, but also takes our close case into account as we track one of our vehicles. He has never spoken down to us or belittled us in any way, his communication is always proactive, and he always has a warm tone and willing to go the extra mile. I hope to continue to partner with Porsche Greenville as a trusted service provider for many years to come.
Steve in service has always been top notch for both of my
Steve in service has always been top notch for both of my wife and my vehicles. He always goes the extra mile to look over what the car needs and makes service recommendations based on Porsche guidelines, but also takes our close case into account as we track one of our vehicles. He has never spoken down to us or belittled us in any way, his communication is always proactive, and he always has a warm tone and willing to go the extra mile. I hope to continue to partner with Porsche Greenville as a trusted service provider for many years to come.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
