Reviews
The service department is amazing!
The service department is amazing! Always listens and doesn’t try to over sell. I drive almost an hour just for the service that I receive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kristin, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Rhinelander GM is great, my experience buying a truck
Rhinelander GM is great, my experience buying a truck from them could not have been better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! We’re thrilled to hear your truck-buying experience couldn’t have been better. We truly appreciate you choosing Rhinelander GM and are here for anything you need down the road. Enjoy your new truck!
Everyone was so helpful, Debbie and Mike were great.
Everyone was so helpful, Debbie and Mike were great. I especially was happy with Jacob who suggested a smaller suv than the RAV4 we were looking at. The Corolla Cross suits me perfectly. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience! We’re thrilled to hear that Debbie and Mike were helpful, and that Jacob was able to find the perfect fit for you. The Corolla Cross is an excellent choice — we’re glad it suits you so well! We truly appreciate you choosing us and look forward to seeing you again. Enjoy your new SUV!
It was a quick in and out experience, everything was fast
It was a quick in and out experience, everything was fast and done with the most professional
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing this! We’re glad to hear your visit was quick, smooth, and handled professionally. Our team works hard to make every experience efficient and hassle-free, and it’s great to know we delivered for you. We appreciate you choosing us and look forward to helping again!
A big "thank you" to Tom for excellent service and a very
A big "thank you" to Tom for excellent service and a very positive car buying experience. Tom found the vehicle I was looking for quickly, walked us through the purchase, features, and Chey app. Kudos to Chevy's On Star service, too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words! We’re thrilled to hear Tom was able to find the perfect vehicle for you and make the entire buying experience smooth and positive. We’ll be sure to pass your appreciation along to him. We're also glad you’re enjoying the features and OnStar services. Thanks for choosing us, and congratulations on your new Chevy!
Debbie was fantastic to work with!
Debbie was fantastic to work with! Friendly and courteous and answered all of our questions with ease. We had a wonderful experience with the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review! We’re thrilled to hear Debbie provided such friendly, courteous service and made sure all your questions were answered. It’s great to know you had a positive experience with our dealership. We appreciate you choosing us and look forward to serving you again!
Derek was a real pleasure to work with.
Derek was a real pleasure to work with. I will recommend him to others if I find out they are purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review! We’re happy to hear Derek made your experience enjoyable. Your willingness to recommend him to others means a great deal to us. We appreciate you choosing Rhinelander Auto Group and are here whenever you need us!
Very poor customer service will not do business with them
Very poor customer service will not do business with them again, constantly receiving texts from vehicles i have never owned that require service or are in for service. Poor management
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (715) 365-8100 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent service.
Excellent service. All people we worked with treated us very well. Can’t wait to take new truck home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Service advisers are always helpful, friendly and
Service advisers are always helpful, friendly and knowledgeable! I always have a great experience at Rhinelander Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We’re thrilled to hear our service advisors consistently provide helpful, friendly, and knowledgeable care. It means a lot that you always have a positive experience with us at Rhinelander Toyota. We appreciate you and look forward to your next visit!