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Byers Dublin Subaru

(2,154 reviews)
Visit Byers Dublin Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 4 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (888) 889-2730 (888) 889-2730
Used (888) 350-8993 (888) 350-8993
Service (888) 451-8858 (888) 451-8858

Reviews

(2,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Dublin Subaru from DealerRater.

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Courteous and very professional.

Courteous and very professional. Answers all questions and explains about my Subaru whether it is service or purchasing another Subi.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your kind words! We’re thrilled to hear that you found our team courteous and professional. It’s always our goal to ensure all your questions are answered and that you feel confident, whether servicing your Subaru or exploring options for a new one. We truly appreciate your trust and look forward to seeing you again!

I arrived late in the day and without an appointment for

I arrived late in the day and without an appointment for a smaller issue. Was treated in a very friendly and professional manner. My issue was efficiently dealt with. I was extremely pleased with the result and the courtesy. Danny, Jeffrey and the rest of the service staff have earned my business going forward.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience. We're thrilled to hear that Danny, Jeffrey, and the rest of the team provided you with friendly, professional, and efficient service. It means a lot to us that we were able to address your issue to your satisfaction and that you felt valued and respected throughout your visit. Your kind words truly motivate us to keep delivering the best service possible. We're honored to have earned your trust and look forward to assisting you again in the future!

Service department is excellent.

Service department is excellent. I am 77 years old and from Louisville, KY. I am receiving cancer treatment at OSU. When we retirned to our 2021 Subaru Outback it would not start, the battery was dead. Campus securiti jump started my car. I called the service dept. in Dublin at 4:30 PM and spoke to Brandon. He assured me that if we got there before 5:00 PM he would take care of things. He and Brittany did. I rate them AAAA++++!!!!! There are two Subaru dealerships in Louisville and neither one comes close to Byers in quality of service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful and heartfelt review. We are truly honored to have been able to assist you, especially during such a challenging time. Brandon and Brittany will be so pleased to hear your kind words and appreciation for their efforts. We strive to provide every customer with the care and attention they deserve, and it means the world to us to know we were able to help you when you needed it most. Your praise and comparison to other dealerships is incredibly humbling, and we will continue to work hard to maintain the standard of service you’ve experienced. Wishing you strength and positivity as you continue your treatments. If there’s anything else we can do for you, please don’t hesitate to reach out. Safe travels, and thank you for being a part of the Byers Subaru family!

Everyone was super helpful and went out of their way to

Everyone was super helpful and went out of their way to ensure we were approved and able to purchase the car we wanted! I would recommend to anyone in the market for a new Subaru.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that our team was able to help you secure the car you wanted. Your recommendation means the world to us, and it’s wonderful to know we could make your experience a positive one. Enjoy your new Subaru, and don’t hesitate to reach out if there’s anything else we can do for you!

Lance Welch was very helpful and was able to get us the

Lance Welch was very helpful and was able to get us the deal we wanted. Love the Subaru outback

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that Lance was able to help you secure the deal you wanted, and we’re delighted that you love your Subaru Outback. If there’s anything else we can assist you with, don’t hesitate to reach out. Wishing you many happy miles ahead!

The whole experience was fantastic from the moment we

The whole experience was fantastic from the moment we walked in the door. Alec was informative and knowledgeable. He found exactly what I wanted. Jim in finance had our paperwork done in no time and we signed and were out the door without spending all day there. I highly recommend Buyers Subaru.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that your experience with Alec and Jim was fantastic. Providing efficient, knowledgeable, and friendly service is always our top priority, and it’s wonderful to know we hit the mark for you. Thank you for recommending Byers Subaru, and we look forward to assisting you again in the future!

This is my second Subaru.

This is my second Subaru. Salesperson was knowledgeable and friendly. Trade in and purchase was seamless. In addition, service is top notch

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  • Overall experience 5.0
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Dealer response

Thank you so much for your wonderful feedback! We’re thrilled to hear that this is your second Subaru and that you had a seamless experience with our knowledgeable and friendly team. It’s also great to know that you appreciate our top-notch service. We look forward to continuing to provide you with the exceptional care you deserve. Safe travels in your Subaru!

Always communicates well with owner!

Always communicates well with owner! Many times the car is ready early and contacts with owner. Updated owner as it progresses.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your thoughtful review! We're thrilled to hear that you appreciate our communication and timely updates. It’s always our goal to keep our customers informed and ensure everything runs smoothly. Your satisfaction means the world to us, and we’re so glad we could exceed your expectations. Looking forward to serving you again!

Brandon did a great job with me and kept me notified

Brandon did a great job with me and kept me notified about the progress of my service. I’m grateful for the use of the courtesy car—it was incredibly helpful!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Brandon provided great service and kept you updated throughout the process. We're also glad the courtesy car made things more convenient for you. Your satisfaction means a lot to us, and we truly appreciate your feedback. If there's anything else we can assist you with, don't hesitate to reach out!

They were very professional and courtious got the job

They were very professional and courtious got the job finished. The with 2nd issue of tires helped us get get a better selection of tires than from another discount tire store.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.