Reviews
Dishonest dealership.
Dishonest dealership. Bought used 2019 Chevy 2500 truck from Jase Keafer and Krystal Ramirez and told during pre sale truck came with over $6000 in “extras “ (per window sticker of 6 items added to truck) and online price is not price as they have to add in the $6000. We negotiated to an extra $1000 and told of what a great deal we got for only $1000 more. Come to find out all the extra are not even on truck. What a joke. Won’t return calls. Tried managers, wrote emails, text reps…. No response except 1 from sales dept who offered to give me 1 of the extras not completed, I would like my $1000 back. … Pam Gaudreau
Dishonest dealership.
Dishonest dealership. Bought used 2019 Chevy 2500 truck from Jase Keafer and Krystal Ramirez and told during pre sale truck came with over $6000 in “extras “ (per window sticker of 6 items added to truck) and online price is not price as they have to add in the $6000. We negotiated to an extra $1000 and told of what a great deal we got for only $1000 more. Come to find out all the extra are not even on truck. What a joke. Won’t return calls. Tried managers, wrote emails, text reps…. No response except 1 from sales dept who offered to give me 1 of the extras not completed, I would like my $1000 back. … Pam Gaudreau
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It's concerning to hear about your experience with the extras on your truck purchase. We strive for transparency and it seems we fell short here, especially regarding communication post-sale. I apologize for any frustration caused and would like to address this matter directly with you. Please reach out at your convenience so we can work towards a resolution. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
I have tried reaching out to you Debbie many times by email and left message as I was given your number by front desk and received no response. That would be really great if someone would address my concerns.
let me tell you my experience so far with Anaheim
let me tell you my experience so far with Anaheim Hyundai. I called ahead for a test drive of one of their vehicles. I explained to the sales rep that I wanted to take the vehicle for a test drive. We live at the top of a hill so the vehicle has to be powerful enough to climb the hill 8 to 12 percent grade, without any effort. The manager stepped in and wanted to make the deal even before the test drive. Not a chance. she wanted to agree to a deal before even driving the vehicle. Not a chance. I'll see if she comes back with a different attitude.
let me tell you my experience so far with Anaheim
let me tell you my experience so far with Anaheim Hyundai. I called ahead for a test drive of one of their vehicles. I explained to the sales rep that I wanted to take the vehicle for a test drive. We live at the top of a hill so the vehicle has to be powerful enough to climb the hill 8 to 12 percent grade, without any effort. The manager stepped in and wanted to make the deal even before the test drive. Not a chance. she wanted to agree to a deal before even driving the vehicle. Not a chance. I'll see if she comes back with a different attitude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. It's important to us that our customers feel comfortable and confident in their decisions, especially when it comes to test driving a vehicle. We apologize if the approach felt rushed, and we hope any future interactions will be more aligned with your expectations. If there's anything else you'd like to discuss or need assistance with, please reach out anytime. - Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
Incredibly unprofessional and dishonest dealership.
Incredibly unprofessional and dishonest dealership. Pressure sales tactics, dishonest prices, and refuse to honor pre-sale repair promises.
Incredibly unprofessional and dishonest dealership.
Incredibly unprofessional and dishonest dealership. Pressure sales tactics, dishonest prices, and refuse to honor pre-sale repair promises.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry to hear about your experience with us. We strive for transparency and professionalism, so it's concerning to receive this feedback. Please reach out directly so we can address these issues and work towards a resolution together. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
Absolutely love our leasing experience at Anaheim
Absolutely love our leasing experience at Anaheim Hyundai!! Corbin Patel found the perfect car for us and walked us through the whole experience with professionalism and sincere kindness. Anaheim Hyundai is lucky that have him!!!
Absolutely love our leasing experience at Anaheim
Absolutely love our leasing experience at Anaheim Hyundai!! Corbin Patel found the perfect car for us and walked us through the whole experience with professionalism and sincere kindness. Anaheim Hyundai is lucky that have him!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lilia, we're delighted to hear that Corbin made your leasing experience so positive at Anaheim Hyundai! Thank you for the wonderful feedback and enjoy your new car!
The worst experience ever of buying car here.
The worst experience ever of buying car here. Do not buy car here !!!! Never recommend
The worst experience ever of buying car here.
The worst experience ever of buying car here. Do not buy car here !!!! Never recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry to hear you feel this way. If you're available, I'd appreciate discussing this further to better understand what happened during your sales process. Please contact me at your earliest convenience. Thank you, Debbie Pepper - Customer Support Manager debbie.pepper@tustingmc.com
It’s doesn’t make sense to discuss with u , because ure scammers guys and sales the horrible cars. Each guy from u dealer scammer , I hope nobody will buy car from u !
Anaheim Hyundai We decided to purchase a car at this
Anaheim Hyundai We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our 2023 car and go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.”
Anaheim Hyundai We decided to purchase a car at this
Anaheim Hyundai We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our 2023 car and go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Graner, I'm sorry to hear about your experience with the trade-in offer. This is not how we aim to conduct business and I apologize for any misunderstanding or inconvenience caused. Please reach out so we can discuss this further and work towards a resolution. Thank you, Ken Smirz - General Manager - (714) 243-8396
We decided to purchase a car at this dealership because
We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our purchased car go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.” We cannot and will not recommend Anaheim Hyundai to anyone.
We decided to purchase a car at this dealership because
We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our purchased car go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.” We cannot and will not recommend Anaheim Hyundai to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Graner, I'm sorry to hear about your experience with the trade-in offer. This situation is concerning and not how we aim to conduct business. I would like to discuss this further with you and see if there's a way we can address it properly. Please feel free to reach out at your convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396
Faster car purchase for me.
Faster car purchase for me. In an out in an hour with papers signed quickly and the sales person explained to me all the features with no rush even though he ended up missing the holiday party. I very much appreciated this hassle-free interaction.
Faster car purchase for me.
Faster car purchase for me. In an out in an hour with papers signed quickly and the sales person explained to me all the features with no rush even though he ended up missing the holiday party. I very much appreciated this hassle-free interaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear about your smooth and efficient car-buying experience at Anaheim Hyundai! Our team is dedicated to providing hassle-free service, even if it means missing a party. Enjoy all the features of your new vehicle!
All displayed prices are 100% false.
All displayed prices are 100% false. You will not get anything from this seller except wasting your time. I tried to contact them by email. And I tried to get the full price of the car before I went there like the other people who write negative reviews here. All they could do was to try to attract me there by any means they knew. There is only one thing I can say for you who are reading this : Cheap cheese is only put in a mousetrap!Value your time and stay away from this dealer. Add at least $5,000 to all the listed prices and go to dealer if you like.
All displayed prices are 100% false.
All displayed prices are 100% false. You will not get anything from this seller except wasting your time. I tried to contact them by email. And I tried to get the full price of the car before I went there like the other people who write negative reviews here. All they could do was to try to attract me there by any means they knew. There is only one thing I can say for you who are reading this : Cheap cheese is only put in a mousetrap!Value your time and stay away from this dealer. Add at least $5,000 to all the listed prices and go to dealer if you like.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dan, I'm sorry to hear about your experience with the pricing and communication. We strive for transparency in our dealings, so it's concerning to read this feedback. If you're open to discussing further or have any questions, please feel free to reach out directly. Thank you, Ken Smirz - General Manager - (714) 243-8396
This dealership is a great example of why people hate
This dealership is a great example of why people hate dealing with used car dealers. They were not honest with the costs they want to charge for their cars. For example you search for a certain price range and find it then call or email and they refuse to discuss numbers because on the fine print of all their advertisements they put in a certain dollar amount for all their add one like Tint, an alarm system you may not want, and many others! I even have text messages where the sales person says the cost will be one amount and then when you get into the dealership they try and charge you another amount. My recommendation to anyone trying to do business with this dealership is get an out the door price before ever setting foot on this poor example of a dealership. If they refuse, because they say you are price shopping only, is don’t do business with them. Go to a dealership willing to openly tell you what their prices are, without you doing a science project to figure it out. They lost my business and I purchased the car I wanted from a dealership willing to openly communicate.
This dealership is a great example of why people hate
This dealership is a great example of why people hate dealing with used car dealers. They were not honest with the costs they want to charge for their cars. For example you search for a certain price range and find it then call or email and they refuse to discuss numbers because on the fine print of all their advertisements they put in a certain dollar amount for all their add one like Tint, an alarm system you may not want, and many others! I even have text messages where the sales person says the cost will be one amount and then when you get into the dealership they try and charge you another amount. My recommendation to anyone trying to do business with this dealership is get an out the door price before ever setting foot on this poor example of a dealership. If they refuse, because they say you are price shopping only, is don’t do business with them. Go to a dealership willing to openly tell you what their prices are, without you doing a science project to figure it out. They lost my business and I purchased the car I wanted from a dealership willing to openly communicate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Donald, I'm sorry to hear about your experience with the pricing and communication. We strive for transparency in all our dealings, so it's concerning to read this feedback. If you're open to discussing further or have any other questions or concerns, please feel free to reach out. Thank you, Ken Smirz - General Manager - (714) 243-8396