Reviews
Write a reviewLeased a 2017 Ford Escape
I had a 2014 Ford Escape that I leased 3 years ago and lease was coming to an end. I went in and saw Chris Dare and he helped me end that lease and start a new one on the 2017. I liked the Escape so much that I decided to stay with the same model car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Millie, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent service
I left my Ford Focus in for an oil change, check-up, and a recall item. The car was in most of the day but the desk person (Lisa) called me as soon as the car was ready. When I arrived it was parked in the garage entry ready to go. Great service as she explained the work done and made certain questions were addressed. I will stay connected to this particular Ford service facility and appreciate all the help I received. the person at the service desk, Lisa, was particularly helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lyle, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Trading in lease Focus for Escape
Met Chris Dare on entering and process began. We talked on what I was looking for, moving on to SUV. Chris knew what I was looking for and out came this black beauty. Took for a test drive loved the ride and later that day I acquired my new vehicle. Doesn't get any better then this.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful experience
Great buying experience!! Mike and Chris were great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Service and timely completion.
Follow-up on the windshield/sun roof leakage issue was excellent in solving the problem. Time of completion was excellent. Service rep was courteous and excellent in addressing vehicle issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback! Our team works hard to go the extra mile and ensure that all your needs are met! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Service, Clean Facilities
Door handle was fixed. Not happy with Ford making such a cheap plastic handle though. But fixed and happy with service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bryan, thanks! We're happy we could help repair your handle. Please let us know if you have any additional questions about services you received and thank you again for choosing Les Stumpf Ford!
General Maintenance
Very efficient maintenance group. I dropped my Ford F-250 Super Duty off for the 15,000 mile checkup. Walked across the street for breakfast. As I returned from breakfast and entered the counter; the truck was ready to go. Impressive
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Recall
Great place to buy and have a vehicle serviced. Did a great job and were prompt in return of my vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear we have always been able to meet your needs, Daniel! Come back and see us again any time!
New 2017 F-150
Worked with Brandon from Les Stumpf and the buying process was very straight forward and easy. Salesman was fantastic. You would say he is "living the dream". I am very happy with the truck. Recommend having a Costco membership as the additional discounts are phenomenal. I was a chevy person my whole life and now that has changed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
New truck
Prior to taking the fusion in to be looked at we talked about buying a used truck. I took my fusion for repair but they couldn't find anything wrong with it. So right after that then I went across the road to the used dealership and bought a 2015 truck. The service was great. Although it was hard to give up my fusion we're very pleased with truck. The salesman sold us a truck that fit our needs and wants.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nichole, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
