Reviews
5🌟 at every point during our new Lexus buying experience
5🌟 at every point during our new Lexus buying experience with Earl at Lexus Akron Canton. We have a Lexus dealer locally, but we chose to drive over 2 hours to purchase our new Lexus from Earl. This was because of his excellent service, responsiveness, knowledge and communication during the entire process. Earl went the distance with dedication to locate a specific vehicle with the exact color and trim package we wanted and followed through on delivery! Earl and the team of Lexus Akron Canton DO show that customers are just as special as the vehicles they sell. We highly recommend Earl if you are looking to purchase a new Lexus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, we're delighted to hear that Earl and the team at Lexus of Akron-Canton provided such exceptional service! Thank you for making the drive and sharing your wonderful experience. Enjoy your new Lexus!
I have never been in a Lexus Dealer before & what an
I have never been in a Lexus Dealer before & what an Experience. Very Professional Staff met you at the Door. Dressed professionally place was spotless. Met a Salesman very Professional Man , then actually bought a car . It was a great experience. I would definitely buy another Vehicle from them .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gene, we're delighted to hear that your first visit to Lexus of Akron-Canton was such a positive experience! Enjoy your new car and thanks for choosing us!
This is my first Lexus and I appreciated Mike’s help to
This is my first Lexus and I appreciated Mike’s help to make this a wonderful experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Larcia, thank you for sharing your experience with Mike! We appreciate your business and we hope to work with you again at Lexus of Akron-Canton. Safe travels!
Easy buying experience.
Easy buying experience. Mark Stacy went over and above to help me purchase via the internet. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we're glad to know that Mark and our team at Lexus of Akron-Canton made your online purchase a smooth one. Thanks for the recommendation!
I had a problem finding an item on line and Ray took care
I had a problem finding an item on line and Ray took care of me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we are pleased to read that Ray was helpful! Thank you for sharing and leaving Lexus of Akron-Canton a five-star review.
Kari, I’m almost at a loss for words to express my
Kari, I’m almost at a loss for words to express my experience with Lexus these past two days. From the moment I walked through your doors, you made me feel nothing but welcome. Your words and actions exhibited your kindness, patience, and graciousness. You, Gabe and Roni were all an integral part in my awe and exhilaration in becoming a part of the “Lexus Family”. Thank you so very much. I am pleased and confident that being a part of the “Lexus Family” will be long term. Anne Sojourner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anne, we're overjoyed to know that you had such a wonderful experience with Kari, Gabe and Roni at Lexus of Akron-Canton. Welcome to the "Lexus Family"! We look forward to serving you for many years ahead.
Everyone there is very cordial.
Everyone there is very cordial. Mark in sales is professional, and persuasive. The general manager was involved in the deal and considerate of my perspective. Veronica knows financing and closing.Ver happy with my experience there purchasing a RX 350.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to know that Mark and Veronica made your experience at Lexus of Akron-Canton a positive one. We're glad you're happy with your RX 350 purchase!
Lexus of Akron Canton is second to none.
Lexus of Akron Canton is second to none. An excellent, top notch experience from start to finish. They are professional, personable, knowledgeable and a no-pressure dealership. They go the extra mile to put the customer first. They are service with a smile and so very helpful. Our first Lexus experience far exceeded our expectations! Thank you Shelley, Shab, Roni, Drew and everyone there!! Nathan & Rita
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nathan and Rita, we're so pleased to know that your first Lexus experience exceeded expectations! Our team at Lexus of Akron-Canton is dedicated to providing top-notch service, and we're glad you felt it. Thanks for choosing us, enjoy the ride in your new car!
Timely service and great follow up to technical
Timely service and great follow up to technical questions. Josh and Drew did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing a great review of Josh and Drew! We appreciate your business here at Lexus of Akron-Canton. Drive safely!
My goto dealership!
My goto dealership! Always a fabulous experience, from buying, leasing, or service 😀 Highly recommend to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caroline, we're delighted to be your go-to dealership and that you've had such fabulous experiences with us at Lexus of Akron-Canton. Thanks for the high recommendation!