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Maplecrest Ford

(1,098 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,098 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Door molding

Overall my experience was good at the service department. It was the second time I had to bring my door in to get repaired, for the same issue. They were quick to schedule an appointment and hopefully fully resolve the manufacturers issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very reasonable place to do business

I must say overall a great dealership. I feel they were very reasonable and accommodating to do business with. Olivia was by far an integral part of my truck buying process. Very polite, professional and easy to deal with. She presented what I thought were very viable options to my requests. I will certainly return and hopefully deal with Olivia again when the time comes to replace my other car. Overall, a very positive experience purchasing my vehicle from MapleCrest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent car buying experience

Our experience at mendham Ford was a pleasure from start to finish. Our salesman James helped me find the vehicle I wanted at a price I could afford. He took the time to explain all of the options in the vehicle. All the people at the dealership are friendly and the owner Tom is a great guy. It was overall a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

fast ,easy service

Quick, painless transaction James was friendly and professional. Marie was also pleasant and very easy to work with. Vehicle was ready for pickup at selected time and paperwork was also ready. Overall, A very good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional Experience at Maplecrest Ford

Exceptional buying experience at Maplecrest Ford of Mendham NJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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95% of this transaction was done via text

95% of this transaction was done via text. I told them what I wanted and they listened. Thank you very much guys for getting me into the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

James was very nice and professional. He was extremely helpful and not at all pushy. He was always accessible and readily returned my calls. He turned a very nerve wracking experience into a very pleasant one. Thank you to everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike F150

This is my second F150 I purchased from Maplecrest and my experience has been great each time. James has been instrumental in setting me up with the truck I want at a good price. I have been very satisfied with the experience I have had at this dealership in the last 3 years and will continue to purchase my trucks here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Maple crest Ford Mendham

The service was very good from the sales Consultant to processing the loan. Kudos to the whole team at Maplecrest I would highly recommend them to family and friends. Keep up good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Louis Romano

Always informative, polite, and on or ahead of schedule when is comes to service visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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