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Country Hill Motors of Merriam

(165 reviews)
Visit Country Hill Motors of Merriam
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(913) 534-8854 (913) 534-8854

Reviews

(165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Country Hill Motors of Merriam from DealerRater.

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Great experience on used car

Rob Zuel was great to work with. Negotiated on an agreeable price, and was able to get a deal done without any hassle. Efficient and easy to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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bad place

They charge you fees that they don't even go over. They practically commit fraud when selling a car. Hope the Kansas Attorney investigate and shut them down.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don’t waste your time with this place

Don’t waste your time buying a car from this place. They are not transparent in their sells, jack up the price with out telling you. Refers you to a low interest credit union, that can’t tell you how much interest you pay a monthly and charges you an arm and a leg with intrest up front loan. Can’t wait for some to report their butt to the KS attorney general for fraud.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sold Car

Sold my car to Country Hill and Demetric did a fabulous job in making it an easy, hassle-free transaction. He was also efficient in getting all the paperwork signed and I was on my way quickly with the payment - great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We sold my father’s car to Country Hill Motors on July

We sold my father’s car to Country Hill Motors on July 17, 2023. D worked with us on settling on a fair price for the car and honored the quote past the original deadline. The process was smooth and D was enjoyable to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not bad, fair deals

They try to work with u. The manager isn't too friendly one could say but the rest of the staff try to help as much as they can. I sold a car to them and they netgotiated with me fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Final Update: Spoke with the manager John about my

Final Update: Spoke with the manager John about my ongoing issues. I was told due to my poor review of their dealership, he had no interest in helping me and hung up on me. Very unprofessional resolution after being having so many issues. Do yourself a favor and go somewhere else. Update: I no longer recommend this dealer. I bought another vehicle from the dealership last year—a 2008 Ford Explorer with just over 100K. I was told things were in good shape. After buying it, I took it to a Ford Dealership that told me my rear brakes were unsafe, leaking radiator, and a broken AC. Country Hills fixed the listed items, but it took them 6 visits. It also has excessive rust, which I was assured was normal for the age of the vehicle. It’s not normal. Over the last year, I’ve had to replace the ignition coil, spark plugs, and airflow sensor, case transfer seal, and now I’m having to replace the transmission. The car has more in repairs than it’s worth. This car has been in the shop 9 times for repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Good Experience

Out of state looking for a used car, found one I wanted and contacted Dennis Denlinger. Although I decided to go in a different direction, I found the dealer to be informative, honest and highly recommend them. Wayne B, Texas

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We were not informed of the $1,000 cost of a so-called

We were not informed of the $1,000 cost of a so-called *tru-coat* preventive application BEFORE the fact. Now I find out that the coating is not even effective on paint that is several years old. These folks are crooks. Avoid at all costs!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Dennis was amazing.

Dennis was amazing. We found a car that we were looking for (during the national shortage of cars, high demand) and the price was actually fair! We were treated with dignity and respect, and even making a friendly, family type connection with him sharing photos of his dad on his family farm. I have already recommended the dealer and Dennis to my friends and family and we will be back when it's time for our kids to get their cars. Thank you a bunch Dennis for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.