Superior Auto Sales

The entire process was seamless, Rick and Andre were very helpful with the buying process.Everyone at Superior Auto was very professional and there was no pressure during the entire process.

Kudos to the Superior Team especially Aiden and Sarah. They answered all our questions and were both very helpful in our purchase of a used Lincoln SUV.

Andre Boruosowski, Finance Manager, at Superior Auto Sales and Service, provided outstanding customer service to me when I bought my car. He was both knowledgeable and professional. I would highly recommend him to any who is looking for superior customer relations when purchasing a motor vehicle.

Love Superior Auto! I bought an Audi A6 from them in 2008 and the salesman at the time was Andre Borusowski. He’s now the finance manager and after all those years he still remembers me! What a team of professionals! I promise you will never be disappointed if you buy a car from these folks! Rick Izzo part of the family’s ownership really took care of me. Go Bills!!

I would give zero stars if I could... Sarah Fabrizio was one of the nastiest people I have ever spoke to. She handled the paperwork after we bought our jeep from out of state and was in charge of sending sent the documents to a local notary that she recommended. When she messed up the paper work, she blamed the notary (who kept all of the documents she provided on file) and then when that didn't work, she blamed me. I had to ask her to only contact me in writing after she started calling me names on the phone when discussing her mistake. Even in writing she was unprofessional and resorted to name calling, instead of just admitting the mistake and making it right. The notary (who she recommended) also said that she called and harassed them and asked me to report her. In the end, I paid the additional $120 fee to fix the problem even though she put in writing that she would take care of it. However, the worst part was that she was so ugly to everyone involved. if I could... Sarah Fabrizio was one of the nastiest people I have ever spoke to. She handled the paperwork after we bought our jeep from out of state and was in charge of sending sent the documents to a local notary that she recommended. When she messed up the paper work, she blamed the notary (who kept all of the documents she provided on file) and then when that didn't work, she blamed me. I had to ask her to only contact me in writing after she started calling me names on the phone when discussing her mistake. Even in writing she was unprofessional and resorted to name calling, instead of just admitting the mistake and making it right. The notary (who she recommended) also said that she called and harassed them and asked me to report her. In the end, I paid the additional $120 fee to fix the problem even though she put in writing that she would take care of it. However, the worst part was that she was so ugly to everyone involved.

Hi I just got home from 2 months in the hospital 🏥🏥🏥🏥 and I stop dàre to see if something It good 👍

Called and made an offer on a car which was countered with their offer.Called the next day to tell them i would be driving the 10 hour drive...price went up $1000.Agree to this as that this was a speciality car.Told them that i wanted the car fully detailed and ready to go INCLUDING the rugs to be detailed as that i could see from the pics it needed attention.On my way there i asked the manager if the rugs had been cleaned and he ASSURED they were.Get there after a 10 hour drive...low and behold the rug was never detailed as promised...could easily tell by the same stain in the pics AND by the 10 inch by 10 inch wide and 2 inches DEEP of water that were on the rug behind the passenger seat.Manager stated one of the salesman must have left the window open.I informed him that the Towncars are known for such leaks and this needs to be addressed.He vacuumed it out.Was closing time at this point...got a hotel room...came back to test drive the next day...more water is in the car from last nights rain.When i asked him why he did not clean the rugs like he told me he had ...thus clearly he would be aware of the pond in the back...he became indifferent and turned on a dime.Was so pissed of i had to get out of the place.Two 10 hour days of driving...meals and tollls and $ 140 for hotel room for a total of about $350. Stay away. These people have been selling cars for to long ...just sell the dealership and let some else do the job.

I just called and asked for a test drive since I live an hour away. I drove the hour to test drive the vehicle. I waited patiently since there was another test drive going. I was given the keys to look it over while the salesman said he was grabbing the plates. I waited for quite a while and the salesman finally came out, but with no plates. He asked what I thought and I expressed again that I wanted to test drive the vehicle. He then said oh let me check if you can test drive it. What? He never even asked for my license and it became clear he had no desire to let me test drive the vehicle. He then said if I wasn’t willing to pay full price, then I couldn’t test drive the vehicle. How an I supposed to know if I even like it if I haven’t even test driven the vehicle?? He literally treated me like I was a peasant and couldn’t afford the car or something. By this point, I was very aggravated. I told him you low balled me on my trade in and then told me basically if I don’t pay the asking price (5k over value), then I can’t test drive the car. He then told me modified cars are worth more if they are German, which is a lie. I said thanks for wasting my time and got in my vehicle. He responded I didn’t waste your time, which I responded yes you did…I requested a test drive, drove an hour here, and you won’t even let me test drive it. As I was driving away, he (Richard) called me a xxxxing xxxxxxx. I will admit, I responded just as vulgarly. Oddly enough, on my way home, the GM called and left a message saying he would give me more for my trade in and would be willing to drop the price on the BMW. Really? After all that? I’d never purchase a car from these people. Check out the yelp reviews, they aren’t good! Stay clear of this dealer! These guys are scam artists, sell overpriced lemons, and provide zero customer service. Run far away!

Went to see a used car, low mileage, seemingly clear CarFax. Friendly staff. Checked features. Went to turn on car- didn’t turn on. Told it was bc I checked lights. If the battery is that low, it can’t sustain the lights for 1 minute there’s a bigger issue. Was told battery would be replaced. Never got a call. They’re still trying to sell car presumably with dying battery or engine. Car likely bought by one family member or employee and sold to another, hence the “two owners only” and “personal use” but few details about engine and battery.

Crooks liars cheats underpriced trade in, over priced vehicles 5000+ over priced and high mileage!