Prestman Auto

My husband and I have been looking at a few cars at Prestman Auto over the last two days. Both Dub Reed and Trevor Durfey were so helpful. Dub texted us a few times to let us know of other people that are looking at the two cars we were interested in; not to pressure us but just to keep us informed. We really appreciated this. And Trevor was great to help us with the purchase and explain all the necessary details. The process was fast and easy. This was overall the best experience I have had purchasing a car. I will definitely be a returning customer and would highly recommend Prestman, and Dub and Trevor, to anyone looking to buy a car.

Been looking for a car for the wife about a year. Went in because the wife seen a vehicle on line on a Saturday that she really liked at a great price, so Monday morning I'm down there at opening time to check it out. It had already sold that Saturday. Salesmen weren't pushy about setting me up in something else I didn't want, (which is nice) but pointed me in the direction of something similar. I found a sweet Acadia I thought the wife would like and sat down with Trevor Durfey. He then went to telling me about their nitch about all their cars have the rebuilt/restored titles. He was upfront with everything, telling me the cars' history and what was done to it. He then let me test drive it out to show the wife. (Without him which was nice) Took it for half the day then brought it back telling him that she wasn't really into it. Trevor wasn't upset or nothing he wasn't gonna get to sell a car today and pleasantly said "Well keep us in mind when you decide." I then went and opened my mouth and asked what he might have for me? He asked what I lked and a price range and told me of a few cars I wasn't too interested in. Then he told me of a Lexus I might like. I saw it and got excited! He told me Not to drive it if I was look'n for the wife a car cause I'd fall for it. I did anyway. Took it for the other half of the day. I shouldn't of drove it cause I loved it! I brought it back and he told me its history. I wanted it but just didn't think I could get it at this time. Trevor again was fine with it and understood. Wasn't upset not to sell me a car and I went on my way. Later that week I came back with the wife for it. We sat down with him again so he could explain to wife about how they work. Trevor made her feel more at ease with the whole rebuilt titles and such and was great with us. I personally had owned 2 cars with rebuilt/restored titles and was fine as long as they're upfront with everything which they were. They still had my car luckily and took it for another test drive. We came back and told him we wanted it. It was late so we set it all up for the next day. I left a deposit so they couldn't sell it. It woulda been gone when I got back I just know. They had all my paperwork in order and explained everything. Well trained salesmen and underwriter. They explained all the different fees, which weren't as bad as I've seen at other car dealships (for those of you who have never bought a car from a dealership there are different hidden fees that come with buying a car from a dealership) All and all they were very easy and pleasant to work with. Trevor Durfey is good people, I got an awesome car for I feel a good deal. They do need to follow up on a few things for me but we'll see how all that goes. That's how you know they're honest is the follow through. I'd recommend them to friends tho. Thanks Prestman Auto.

The best part is that no pressure is applied. Dub Reed was an at your service type salesman. Large selection of newer used luxury cars at discount prices that beat low blue book quotes. May need to consider a service contract since the manufacturer warranty is cancelled due to the salvage nature of the title.

The whole experience was very pleasant. There is very little I would have changed about the way everything was run.

The dealership is the best ever. They helped me a lot. Thank you guys you are the best. the salesman was Travis Cheesman.

Recently bought my car here. Trevor Durfey helped my mom and I through the whole process. We had a lot of questions and he spent practically the whole day with us, answering all of our questions and helping us every step of the way, setting up a loan and car insurance. I am completely satisfied with my purchase, and they even detailed my care for me before I drove it off the lot. They have been super helpful answering any questions I have had about my car since the purchase, fixed something for me for free, and even called a few weeks after the purchase to follow up and make sure everything was working out well. I have already recommended Prestman Auto and Trevor to friends in the market for a car.

I walked away from the dealership tonight with a car that felt like it was brand new, with only a few thousand miles on it and made in 2013. So much to say. 1. I am totally happy with the deal on my Honda Civic. 2. My salesman, Travis Cheesman, did exactly as I requested of him. 3. He did not beat around the bush and even got me a better deal then was required of him. 4. He had the car detailed while I was waiting in their massage chair; the two bottles of water in the car was a nice added touch! 5. The paperwork was all done on computer, with signatures all done electronically; easy to understand and easy to complete. 6. The financial manager, David White, new his business and explained things in a manner that made me feel like he was educating me about the process instead of selling me a car. 7. There was an amazing feeling of comfort throughout the whole process. 8, While I was there, a former customer came in with a truck he bought for Presstman Auto a few years ago. They gave him what he wanted for the truck and he ended up getting a very nice deal on a 2014. 9. The philosophy at Prestman Auto: We want to sell you a vehicle, we do it in a way that makes you want to be a repeat customer. 10 In my 40 years of buying vehicles, this was my best experience.

Walked into the show room, was greeted by friendly staff. Worked with Travis Cheesman on purchasing my vehicle, very knowledgable sales associate, always felt he was up front about eveything. I would buy again from Prestman Auto.

I normally do not write reviews, and if I do I only write good reviews, not bad reviews. However, the salesman Tracy asked us to write a review, so here I go. I probably should have walked away from the deal, but both my husband and I liked the vehicle and thought the sticker price was reasonable (not a deal by any means but at least reasonable). They state on their website and office that they have "no haggle" and "no dicker" prices. This is not true. They would not budge on the price for us; however, when Tracy sent us into the finance director (even though we still had questions we didn't get a chance to ask) THEY HAD EXTRA HIDDEN FEES. The finance director had us signing the paperwork before he went over all the fees and total price so we stopped him and started asking about the fees. When we questioned a couple of his fees, he told us that he was very busy and if we wanted to rethink this we could go out and wait (after we had already waited OVER 40 minutes to talk to our salesman Tracy who just then sent us into see him). This meant we would have probably waited another 40 min or more and we had already been there since 10 AM and it was now 4:40 PM. They said they were busy but I didn't see many other people there. Now for the fees: They charged us $299 for their "safety feature" which is a VIN number etched into all the windows. He told us how there was some theft on THEIR lot, so they have it done and now WE pay for it. We would NOT have needed this and just because THEY needed it done, doesn't mean we should have to pay for it. Pay for your own security system. Don't make us pay. When we argued with this (and the next one I will refer to) the finance guy said "it's all on our website". Made us feel dumb for not knowing we were going to be charged this. Well, I just looked on there website for over 30 min and can't find these fees listed anywhere. The only thing I can find is their "no dicker" slogan meaning what price you see is what you get. Well that's simply untrue and inaccurate. The other fee is the "destination fee" (do not confuse with the docking fee, which we expected to pay). The destination fee was explained to us as the fee that they have to pay when they buy the car from out of state and bring it to Utah. We didn't order from out of state, that price was a price they paid for the car, and should be in the sticker price of the car. However, it was slipped in at the end. I am not complaining about the tax, registration, or even the docking or dealer fee. In total, with those two fees we paid an extra $669. Also, when we were signing things, they were all in my name. However, this is supposed to be my husbands car. I commented about this not being right, and the finance guy never offered to change the names, but kept shoving papers in my hand. No one ever asked us before they printed the papers, who's name should be first, but then he acted like it was our fault that they were in my name and he was in too much of a hurry to even bothering offering to change it. They made a wrong assumption... and well, we all know that saying. Next, we had questions for our salesman before we wanted to sign, but after we told him we'd buy the car via phone, we never got a chance to ask more questions. Via phone we did ask him if we could get the damage report from the car. He handed us a carfax report AFTER we got done talking with the finance guy. This does not have the damage report for any one who was wondering. Then, they only had one set of keys, did not even have an owner's manual, and never gave us a damage report. And did not help us set up the bluetooth on our new car (which is somewhat difficult to do without the owner's manual). We still haven't tried to get the right time on the clock. Lastly.The wait was ridiculous.The couch we sat on was awesome, but no one offered us anything while we waited, and we waited MULTIPLE times. The last one was 40 min. I didn't even time the others.

What a difference these guys are making to the car buying experience. When we first walked into Prestman Auto, we were happily greeted by Jeff Wright, one of the sales guys at Prestman. Let me tell you, this is not one of those "what do I have to do to get you into this car today?" type dealerships. They have no-haggle pricing, and it really is no pressure. Jeff was great in understanding our needs and made sure he was showing us the cars that worked for us. We came in looking for a Honda Pilot, and we left with the perfect car, a Honda Pilot. Jeff showed us what we needed. He took the time to make sure we really knew how buying a "branded title" worked, and made sure we were comfortable with that process. He was very very patient, and super friendly. He even made sure to keep our four-year-old entertained, and sugared up (nutter-butters and red vines). There were a few things we needed done with the car before we took it off the lot, and Jeff made sure the service department was on the same page we were. He really took care of us. Dave in financing was fun to do the paperwork with, and we really felt like we were valued customers. Would we buy another car from Prestman Auto? Yes! And if you go in there, make sure you ask for Jeff...you will leave happy and know you were taken care of.