Reviews
Great experience, in service and overall quality in
Great experience, in service and overall quality in customer relations. They provided an Uber ride home as I waited for servicing on my vehicle.
Great experience, in service and overall quality in
Great experience, in service and overall quality in customer relations. They provided an Uber ride home as I waited for servicing on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service representative was great at communicating and
Service representative was great at communicating and being helpful! Efficient service and if anything was missed they were quick to have that fixed.
Service representative was great at communicating and
Service representative was great at communicating and being helpful! Efficient service and if anything was missed they were quick to have that fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very courteous and helpful staff.
Very courteous and helpful staff. Kept me informed and called personally, when vehicle was done.
Very courteous and helpful staff.
Very courteous and helpful staff. Kept me informed and called personally, when vehicle was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I leased my prolouge from a circus masqurading as
I leased my prolouge from a circus masqurading as dealership calling themselves "Pacific Honda." With that said, my expecations of getting my problems solved were quite low. Rick however, raised the bar big time! He kept me in the loop with what was going on with my car, provided me with free Lyfts to/from home and work. I'm very impressed! Thank you all so much! Just a pro tip though, when a Prolouge arives at the service lot completely dead, it just needs a jump like any car.
I leased my prolouge from a circus masqurading as
I leased my prolouge from a circus masqurading as dealership calling themselves "Pacific Honda." With that said, my expecations of getting my problems solved were quite low. Rick however, raised the bar big time! He kept me in the loop with what was going on with my car, provided me with free Lyfts to/from home and work. I'm very impressed! Thank you all so much! Just a pro tip though, when a Prolouge arives at the service lot completely dead, it just needs a jump like any car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, we’re thrilled to hear Rick set a new standard of quality customer care for you at DCH Honda of Mission Valley. Thank you for sharing your experience and for the pro tip. Safe travels ahead!
Mariana was great Had no problem getting warrantied work
Mariana was great Had no problem getting warrantied work done and my van serviced and repaired. .
Mariana was great Had no problem getting warrantied work
Mariana was great Had no problem getting warrantied work done and my van serviced and repaired. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We will pass along your kind words! Thanks for taking the time to share your praise for Mariana at DCH Honda of Mission Valley!
Bill the service supervisor was amazing!
Bill the service supervisor was amazing! He got the AC on my Civic working when it hadn't worked right since I bought the car years before! And he got most of it covered under warranty! You guy are great and I'll never return to Pacific Honda where I bought it! Phil Weber
Bill the service supervisor was amazing!
Bill the service supervisor was amazing! He got the AC on my Civic working when it hadn't worked right since I bought the car years before! And he got most of it covered under warranty! You guy are great and I'll never return to Pacific Honda where I bought it! Phil Weber
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience overall.
Great experience overall. I needed to schedule some recall work recommended by the manufacturer. The website was quick and easy to use, but the service when I arrived was more impressive. Joseph was handling many requests at once but got me in and out quickly, explained the timeline clearly and had me on my way. I was so impressed, that I took a moment to step over to the show room to find someone to look at a future car purchase.
Great experience overall.
Great experience overall. I needed to schedule some recall work recommended by the manufacturer. The website was quick and easy to use, but the service when I arrived was more impressive. Joseph was handling many requests at once but got me in and out quickly, explained the timeline clearly and had me on my way. I was so impressed, that I took a moment to step over to the show room to find someone to look at a future car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You and your people did a great job.
You and your people did a great job. I Love it Thank you very much
You and your people did a great job.
You and your people did a great job. I Love it Thank you very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to assist you at DCH Honda of Mission Valley! Let us know if you need anything else!
I always have a great experience at DCH Mission Valley.
I always have a great experience at DCH Mission Valley. Ivan was very helpful and efficient.
I always have a great experience at DCH Mission Valley.
I always have a great experience at DCH Mission Valley. Ivan was very helpful and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ivan will be pleased to read this, Madyson! Thank you for your continued trust in our DCH Honda of Mission Valley team!
Thank you for helping me keep my new CRV up to day!
Thank you for helping me keep my new CRV up to day! Specially thanks to Mariana Cajica for help me make my appointment smoother.
Thank you for helping me keep my new CRV up to day!
Thank you for helping me keep my new CRV up to day! Specially thanks to Mariana Cajica for help me make my appointment smoother.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jackie! We are thrilled to hear Mariana provided such excellent assistance. Thank you for choosing DCH Honda of Mission Valley and for sharing your experience!
