Reviews
Excellent Service Rep - Travis Bussin.
Excellent Service Rep - Travis Bussin. He is very knowledgeable regarding the car's maintenance requirements. Serice was performed correctly - the first time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Sanford! Feel free to stop by if you ever need any more help.
I brought my "new" used CR-V in for brakes.
I brought my "new" used CR-V in for brakes. Service did a great job, however some communication as to approximtely how long or an offer of a courtesy car would have been very helpful. I had my 3 yr old grandson with me and we were there for almost 6 hours. Needless to say he was very hungry, so again a courtesy car would have been appreciated and would have made the visit a 5 Star. The video game in the waiting room is broken. If it can be fixed, it should just be removed or replaced. It leaves a bad impression. Thanks for having chilled water available.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Linda, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (407) 680-0782 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Always great service and friendly atmosphere at
Always great service and friendly atmosphere at AutoNation Sanford. Juan was most helpful and kept me informed of the progress and recommended very worthwhile additions to the service order. This is definitely our "Home Dealership"
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Great service.
Great service. Easy to schedule and service was performed as promised and on time. Waiting area was good also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service review
It was faster than I was quoted and a little less expensive than I was quoted. The wait area has changed. It looked a little shabby. Used the restroom and it wasn't clean as what I was used to in the past. Other than that, the service was very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I highly recommend autonation honda.
I highly recommend autonation honda. Mario has been very helpful from start to finish with everything I needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Roadside assistance
The service at the dealer was good, however the phone service needs a lot of improvement. My car would not start and because I have roadside assistance I call Honda. It took numerous tries before I able to speak to someone. It took over an hour for the tow service to get to us, he jumped started the car and we were able to go to the dealer to get a new battery. But again the phone service needs a lot of help. I'm second thoughts about re-leasing with them because of this.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Georgina, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.
The buying process was made easy.
The buying process was made easy. Ryan walked us through each step and stayed with us before taking with financing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. If you have any further questions, please give us a call. We're always happy to help!
Honda Service
The Service Dept is great. The Service manager was excellent, very responsive, knowledgeable and informative. My repair was urgent and unexpected and he took care of what was neefed immediately.
- Customer service 5.0
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rose, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
John was very professional and polite he got me in and
John was very professional and polite he got me in and out in a timely manner.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!