Long Beach Honda

Extremely disappointing experience at Long Beach Honda I recently purchased a car here and the experience has been very frustrating. Throughout the entire process, I was communicating with Pablo by text. Unfortunately, the dealership failed to disclose that the car only came with one key fob until the moment I was about to drive off — after all paperwork was already signed. That is something that should have been made clear upfront. After taking the car home, I also discovered that one of the windows wasn’t working properly. I reached out multiple times asking for help regarding the window issue and assistance with getting an additional key fob. No response. No follow-up. Nothing. It feels like once the sale was done, they completely stopped caring. They were quick to sell the car, but when it came to customer service afterward, they ignored my messages and concerns. This has been a very disappointing experience, and I will not be purchasing a car from this dealership again.

Extremely disappointing experience at Long Beach Honda I recently purchased a car here and the experience has been very frustrating. Throughout the entire process, I was communicating with Pablo by text. Unfortunately, the dealership failed to disclose that the car only came with one key fob until the moment I was about to drive off — after all paperwork was already signed. That is something that should have been made clear upfront. After taking the car home, I also discovered that one of the windows wasn’t working properly. I reached out multiple times asking for help regarding the window issue and assistance with getting an additional key fob. No response. No follow-up. Nothing. It feels like once the sale was done, they completely stopped caring. They were quick to sell the car, but when it came to customer service afterward, they ignored my messages and concerns. This has been a very disappointing experience, and I will not be purchasing a car from this dealership again.

They are best of the best service Long Beach they are the best people to ask for

Great fast and quick oil change service. Come here all the time and they are very helpful.

My experience was excellent and the knowledgeable and courteous staff provided me with a timely and efficient service of my vehicle.

I had an appointment for an oil change. I waited 2 hours and 45 minutes to get my vehicle back! Then to top it off my vehicle was not properly and/or fully checked out. On my way they sent me, asking me to give a good survey and I did because people have families to feed and I didn’t want to give a bad review! I do not recommend Long Beach Honda for service as this is not my 1st unacceptable experience.

Dealer fixed condenser of my 17 honda civic AC under extended warranty of up to 10 years

Had excellent service at Honda Long Beach Service Department specifically Michael Lasaca who helped us with our Honda AC problem. He was professional, attentive and friendly. There should be more Michael at every dealership. Thank you Michael. We will recommend him and Honda Long Beach to others.

The service writer was courteous, respectful, honest, and listen to all of my concerns. Every time I’ve had my vehicle into Long Beach Honda Service department, it has been a pleasurable and satisfying experience. If all automotive dealerships conducted business and attentiveness the way that Long Beach Honda does, it would instill faith into all dealerships service departments.

Service, friendship, caring attention, courtesy, profesional, knowledge, experience , accurate, responsive helpful, timing, detailing, explaining, good environment