Reviews
Excellent service on my visit to hendrick toyota.
Excellent service on my visit to hendrick toyota. Jose Morales was my rep and he took care of my service very fast I didn't even finish my coffee. Great performance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My service took a bit longer than last time.
My service took a bit longer than last time. But I was told if a new system in place so it's understandable. Even then the speed and communication was blazing. Jose Morales helped explain everything and the process was very hassle green as usual.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jordan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Despite a new system I was told was being established,
Despite a new system I was told was being established, Jose Morales got my service done quickly. Nothing but urgency from the entire service team. You can tell they prioritize the customer experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jordan23, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I had a great buying experience.
I had a great buying experience. No pressure. Very accommodating. Karriem Agner helped me find exactly the car for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
K.kirkpatrick1, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zach Otte was helpful knowledgeable answered all my
Zach Otte was helpful knowledgeable answered all my questions honestly gave me the ins and outs of his professional opinion this was a seamless manner and easy peasy I'll come here again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rogcalesa, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
I had a great experience during my visit, Donte Barr was
I had a great experience during my visit, Donte Barr was above and beyond awesome, very polite, attentive and professional, he took care of my inquiries and cleared all my doubts and nervousness about making the decison for my transition purchase and made it really easy and comforting since I was unsure about taking on a new commitment. Also David Resek was great with everything and in taking the necessary time explaining all the financial parts of the deal very patiently, I really felt comfortable and at ease with the entire process. Everybody here seem great, very polite and quality professionals, so if you come to Hendrick Toyota at North Charleston I am pretty sure the entire staff will do great, but Donte and David really made a difference to my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your thoughtful and kind words! We're thrilled to hear that you had such a positive experience with Donte and David — they truly go the extra mile to ensure our guests feel comfortable and confident throughout the process. We’re proud to have them on our team, and it's wonderful to know they helped make your transition smooth and stress-free. Your feedback means a lot to us, and we’re so glad you felt supported every step of the way. Welcome to the Hendrick Toyota North Charleston family — we’re always here for you!
Easy to deal with and straight and to the point.
Easy to deal with and straight and to the point. Billy Medders was a great help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Srgquin24, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! If you have any further questions, please don't hesitate to reach out!
Great team of people, Donte Barr was awesome and a great
Great team of people, Donte Barr was awesome and a great salesman with a wonderful personality. I would advise friends and family to buy a car from North Charleston Rick Hendrick.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that Donte Barr made such a great impression — he truly is a gem on our team. We’re honored by your recommendation to friends and family. If there’s anything we could’ve done to make your visit a full 5-star experience, we’d love your feedback. Thanks again for choosing Rick Hendrick North Charleston — we look forward to seeing you again!
Buckley is the best customer service tech by far!
Buckley is the best customer service tech by far! Don't waste your time going anywhere else but Hendrick Toyota! We will never go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Austin Hood, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We can't wait to see you again, have a great day.
Buckley in Hendricks Toyota service department handled
Buckley in Hendricks Toyota service department handled the entire transaction seamlessly for tires for my Rav 4. We also had the oil chand and regular maintenance. Buckley kept us up to date on progress while we enjoyed a delucioys latte.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eileen Volpi, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!