Reviews
used car purchase
Great experience and overall expectations exceeded. Would definitely go back. Got a great used car at a good price. Also straight forward and to the point with no run around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience with us! Here at Fred Anderson Toyota of Charleston, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best Regards, Steven Rhoads – GM
Good People
I went to 6 dealerships on Friday, Rodney Lewis was the best help of all of them, and Blake Dunn was a great guy to work with as well. They listened and presented the best option for me. Was happy to do business with these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Justin, thank you so much for taking the time to write this review! Our team is great with people and focuses on what the guests' needs are. We are pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Steven Rhoads GM
guest service
We enjoyed the hot tea and cocoa danish and clean waiting area. Friendly greeting and smiles. Thanks Tonya Walker for making sure I got taken care of. And the young lady at the service desk
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us. At Fred Anderson Toyota of Charleston, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Steven Rhoads - GM
Feel warm and welcomed by sales representative
The Sale Rep was very friendly and helpful. Also he was very informative about the product that he presented to my husband and I. Overall experience with him was very satisfied. Thank you Chat Eaton!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and it is a delight to know that Chad was able to accomplish that. We will share your comments with our team, and we look forward to seeing you at our dealership in the future. Sincerely, Steven Rhoads - GM
My experience with Fred Anderson Toyota
Our Sales Rep, John,was very friendly and very helpful. He also was very knowledgeable about the car he was showing us. We took a test drive and when we returned to his office, we discussed the pros and cons of the car that I was interested in purchasing and my wife and I started completing all the paperwork that was required. We decided that he would review my options with his Supervisor and my wife and I would return Sunday morning around 11 15 am to make our final decision. Upon meeting with John on Sunday we make a decision to purchase a new Toyota Corolla. Our overall experience with him was very pleasant. John introduced us to Alesia Durr who would be handling all of the paperwork to finance our new Toyota. Ms. Durr was also very knowledgeable and pleasant in completing our final paperwork to finance our car. She made us feel very comfortable and explained everything to us in details. She was very Courteous and Friendly. We would highly recommend Fred Anderson Dealership to our friends. Sincerely, Robert and Kathryn McKenzie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care. I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Steven Rhoads – GM
A Dynamic Team !!
The absolute best car buying experience ever. The staff was very friendly , very helpful, and informative, they did not try to push anything on you. If I could give more than 5 stars I definitely would. If u need a vehicle check them out. Special thanks to Christen, Blake, and Don. Thank you for everything. Sincerely Richard Brim.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase. Thank you for taking the time to write about your experience. It is magnificent to know that our team was able to provide you with the pressure-free and knowledgeable service that Fred Anderson Toyota of Charleston is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next visit, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Steven Rhoads – GM
Unexpected
I stopped by the dealer just to check the color of a truck I was planning on buying pre-owned over the internet. I have purchased over 20 vehicles over the years and less than half of them have been local purchases so I had little faith in getting a good deal here. My salesman, Chris, walked out during a very cold and rainy evening and insisted on me giving him a chance to earn my business. He knew his product and was very courteous. The price we settled on was within a few hundred dollars of the used vehicle (without the plane ticket to go get it). I got a fair deal on my trade as well. Overall a very good and unexpected experience. I plan to make them my first stop when shopping for a new Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would like to thank you for your positive review about your experience at our dealership, Murphy. We appreciate the feedback and are pleased that your time working with Chris was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Steven Rhoads – GM
Regina and Alesia are so helpful
We had a great experience buying our Rav4 yesterday. Even tho the dealership was very busy Regina and Alesia were friendly, helpful and patient guiding us thru the fairly long process ! Thank you both - we are so happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful car-purchasing experience. We will share your comments with our team, and we look forward to seeing you at our dealership in the future. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Steven Rhoads – GM
Great
Very helpful and took time to find what I wanted for my new truck. Christen took good care of me throughout the process of buying my Tacoma.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Christen. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Steven Rhoads – GM
Chris in sales was great!
We had a great time working with Chris and he was very helpful in getting what we wanted. I have already recommended this dealership to friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your visit with us. I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Steven Rhoads – GM