Reviews
Great experience!
My car buying experience was great. I will definitely buy my next car from Jack Calhoun and Chris Duncan at Fred Anderson. What an easy process!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Steven Rhoads – GM
Courteous Staff and Quick to Meet Needs
I was greeted by Dale Mattingly when I arrived, and he was very quick to identify what I needed in a new vehicle and help me search for the right one. He and the manager were very courteous and lost no time in showing me the best deal on the lot for my budget, a newly arrived 2010 Mazda Tribute that had not yet even finished detailing. I took the car for a test drive but left the dealership to confer with my family before purchasing, and during that time Dale was very careful to follow up with me until the vehicle was sold to a more eager buyer later that same night. He has been very helpful in the process, and I am looking forward to researching more vehicles with him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the nice review. Dave is a key component of our team here at Fred Anderson Toyota of Charleston, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Steven Rhoads – GM
Best Dealership Around!!
This was BY FAR the easiest car buying experience I have ever had. Thanks to Jack Calhoun, I was able to get an amazing truck at an unbeatable price. His knowledge and professionalism surely add to the pleasure of buying a vehicle from this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Jack was so positive. We look forward to seeing you again. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Steven Rhoads – GM
New Silver SR5 4Runner
After negotiating 2 trade-ins, one new vehicle swap, lease versus purchase decisions, and much hoop-la, we rode out with the SUV of our dreams. Your team of professionals went over and beyond our expectations making our purchase a truly satisfying experience. We look forward to working with Fred Anderson Toyota in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Steven Rhoads – GM
Amazing
Tonya did an excellent job. She worked out all the details and more . She also help to make it easy to understand the situation and the best part she helped my son with his own car . Great job Tonya. Keion is loving his own car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Service!
Even though I did not buy a car yet I dealt with Jack. He was very helpful and knowledgeable. I highly recommend Jack. When I do purchase a car I will buy from Fred Anderson Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. Jack is great with people and focuses on what the guests needs. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Steven Rhoads – GM
Young Age Getting Newer Model Car
Omg!! I thought I wasn't able to get a 2010 car at the age of 19 but I'm approve finacial bank work with me perfectly as low-payment I'm so thankfull
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick service on a drop-off
Quickly handled by the Service Techs when I pulled up, was able to fit me in despite a full booking of scheduled appointments
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I sincerely thank you for going out of your way to write this review about your experience at our dealership, Christopher. We love hearing about customers that have a great experience at Fred Anderson Toyota of Charleston and we are glad you are one of them. It is great to know that our team took care of your automotive concerns quickly. Please do not hesitate to contact us if you have any questions about your car. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Sincerely, Steven Rhoads - GM
Attentive Sales
Kelly was helpful and not overly pushy about making us make our final purchase. My father and I were in there that day just to get an idea of what trucks they had in stock and to see what offers we could get. On that very first visit we test drove the truck, negotiated optional equipment, got the family plan, and walked out with a purchased Tundra. Kelly did run off to do a few other jobs here and there, but overall she was there when she was needed to answer the small questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. Kelly demonstrates our commitment to excellent customer care and we are glad you were happy with your service. We appreciate your business and hope to see you again. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Steven Rhoads – GM
An Exceptionally Satisfied Customer
Upon arrival at Fred Anderson Toyota I was very favorably impressed. I was greeted warmly, given coffee, and introduced to salesman Mark Searcy, who could not have been more friendly or more helpful. After some discussion and a test drive, I leased a 2015 Prius C, a beautiful little automobile. Both Mark Searcy and the finance representative, who may have been Bill Utnick, deserve three gold stars for customer service. I drove off the lot as one exceptionally satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Steven Rhoads – GM