Reviews
a good experience
Since most of the negotiations were done with Victoria on the phone ahead of time everything went smoothly I am truly loving my new car even if it is smarter than I am. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that you love your new vehicle - please let us know if there is anything further we can do to help! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
Great Experience
Shane Underwood and Ryan Spence were a great help in ensuring I received the car of my dreams! I love my new Highlander and the process was made so easy by Shane and Ryan! I would recommend anyone looking for a car to either of them- Shane was easy to communicate with and I would not hesitate to work with him again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Highlander and thank you for taking the time to share your experience! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
My New Tundra
I had a 2000 Toyota Tundra, 16 years, and it still ran great but saw the new Tundras and wanted a new one. I saw what Fred Anderson Toyota offered and decided to check out their Tundras. We looked around the lot and Ryan Spence came out to greet us. We looked and used and new Tundras but I just wasn't sure what I wanted. Ryan never pressured us and was very professional. I eventually bought a new 2016 Tundra and Ryan helped us out tremendously. I recommend this dealership and Ryan for anyone looking for a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience with us! Congratulations on your new Tundra! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
Great Experience at Fred Anderson Toyota of Charleston
Bought a Rav4 from Peter Vangarderen at Toyota. He was great to work with. Very knowledgable and no pressure. The entire staff was kind and respectful, I enjoy my car and the experience at Fred Anderson Toyota of Charleston.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave this review and congratulations on your new RAV4! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
Great Experience
Bought a RAV 4 from Peter V. at Toyota. He was great to work with. Very knowledgeable and no pressure. Entire staff kind and respectful. I enjoy my car and experience at Fred Anderson Toyota of Charleston.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new RAV4! Thank you for taking the time to write about your experience. It's great to know that Peter was able to provide you with the pressure-free and knowledgeable service Fred Anderson Toyota of Charleston is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com - (843) 556-9110
Exact car for fair price
I was able to get the exact car I wanted at a fair price. They were very friendly and professional. I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad to hear that you found the vehicle you were looking for at a price that fit your needs! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
Great Experience
I had a great experience with this dealership. The team worked with me to help me find a vehicle in my price range. They helped me get in and out in the least amount of time possible. Plus I love my new 4 runner!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad to hear that you had such a great experience and congratulations on your new 4Runner! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
A very good experience
I had a very good experience buying my new Highlander. I felt that I was treated fairly and was given a good price. What I did not like was that after I made the deal I went to finance where I went through an extensive warranty pitch that could have added another $2,000 plus to the vehicle! There were so many variations it became too confusing I finally just said the heck with it and opted for a five year 60,000 because it was a concept I was familiar with. I'm not blaming the guy in finance I just think that between the Fred Anderson plan and the Toyota warranty program it makes your head spin especially after the stress of buying a car and hoping that you made the best deal. One other thing. There are so many gadgets and settings etc to be done on these new cars I think it would be nice if they had a small training class generally explaining basics like the audio, the different controls rather than sitting in your driveway for two days figuring everything out. I found a lot of good input by going on you tube. The salesmen should probably know more about how these things work too they seem like they're guessing most of the time too. Maybe y'all should create a Toyota hotline for new owners--kinda like the Turkey hotline they have at Thanksgiving LOL!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving this kind and honest review. We know that it can be overwhelming when purchasing a new vehicle and we would be more than happy to explain further about the vehicle you purchased. If you would like to discuss your experience, please do not hesitate to reach out so I can answer any questions you may have. Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
EXCELLENT ATTITUDE AND CUSTOMER SERVICE
I DEALT WITH MR CHRISTEN SALVATICO TWO YEARS AGO WHEN MY DAUGHTER BOUGHT A PRIUS. THE SERVICE AND EXPERIENCE WE RECEIVED FROM HER WAS TOPS. LAST TUESDAY AUGUST 30, I WAS ON MY WAY TO RICKS HENDRICKS TOYOTA TO CLOSE MY DEAL WITH A CAMRY BUT THEN I REALIZED HOW GOOD MS. SALVATICO WAS AND THE SERVICES MY DAUGHTER HAD BEEN RECEIVING ON HER CAR DURING HER ROUTINE CAR SERVICE. MS SALVATICO HAD BEEN IN CONSTANT CONTACT WITH HER CUSTOMER AND MYSELF SO I HAVE TO GO BACK TO FRED ANDERSON. WHAT AN EXPERIENCE! IT IS EVEN BETTER THE SECOND TIME AROUND WITH MS. SALVATICO. SHE REALLY CARES ABOUT HER CUSTOMERS AND VERY PROUD OF BEING A PART OF FRED ANDERSON. I WILL NOT HESITATE TO RECOMMEND TREMENDOUS EXPERIENCE WITH YOUR COMPANY. THANK YOU VERY MUCH!!!!! BY THE WAY PLEASE DON'T FORGET MS. SALVATICO JUNIOR MS. EMILY HOWARD, SUPER NICE! I STILL HAVE TO GO BACK ON THE 13TH TO GET MY BRIEFING ON THE CAR, I WAS SO PLEASE WITH THE SERVICE SO THE DEAL WAS CLOSE IN 35 MINUTES AND FORGOT TO GO TO THEW FEATURES OF THE CAR. THAT IS HOW GREAT YOUR SALES AND STAFF ARE, I LOVE IT!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review and for entrusting us with your automotive needs! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110
Better than average experience.
No pressure sales. Worked with a great sales representative. Came from the Columbia, SC area and had no difficulties what so ever in finding the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Fred Anderson Toyota of Charleston. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com - (843) 556-9110