Reviews
Amazing
Randy was a breathe of fresh air! He knew the product and if he didn't know instead of telling me something that was wrong he made sure to go check. Unlike other salesmen that just want to get a sale done. He took his time to really understand what I wanted in a vehicle and show me the best option. He was patient as I am a girl and can never make up my mind lol. I had a horrible experience at another dealership and was so happy to do business with someone who wasn't pushy and the rest of the Fred Anderson team was great too. I will definitely do business with them again! Great job Randy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this marvelous review and congratulations on your new car! I’m so pleased that Randy was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com | (843) 556-9110
No Stress With Mark
Trusting a salesperson right from the get go is not in my DNA...until Mark Searcy shook my hand.His knowledge of Hylanders helped get me the exact automobile I wanted.It was a pleasure working with him and his team of professionals. There was no need for me to waste my time visiting other dealerships.I really appreciated this buying experience and had fun doing it !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with Mark and the rest of the team was pleasant. Congratulations on your new Toyota Highlander! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you again in the future. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com | (843) 556-9110
Mr.Amazing
Randy made my first car buying experience an unforgettable one. There was no pressure or rush with Randy along with a relaxed and lively personality makes him standout. I recommend Randy to my friends and they loved him too. Truly a wonderful guy (Fred Anderson you got a winner with Randy)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first buying experience working with Randy. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com | (843) 556-9110
Randy is the awesome !
I got there and he was first to come up to me and found what fitted me a Tacoma! He was kind and made sure I got the vehicle I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this review and congratulations on your new Toyota Tacoma! We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more that we can do for you please feel free to come back and see us any time! Take care. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com | (843) 556-9110
Best buying experience I've ever had!
Ask for Taylor Walters! He was very personable and relatable. He actually listens to what I was looking for, never pushy. He and christen (the financial manager) did a great job of getting us out of the dealership in record time. I highly recommend them both to anyone wanting to buy a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback and congratulations on your new car! I am pleased to hear that Taylor and Christen did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Very educated and welcoming workers!
This was my first time purchasing a car and the people at this dealership tried their best to make sure I felt comfortable while making this big purchase. They pretty much knew exactly what I wanted before I did and were very educated about the car that I was interested in and looked at. They are also making sure they keep in contact with me even after I purchased my car which shows me that they are loyal to their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Katelyn, it was a pleasure to read about your first buying experience. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
A+ in all areas
Great experience. Not the typical painful car buying chaos. This dealership ranks among the top I've encountered. Sales, finance, service ALL OF THE ABOVE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback and congratulations on your new car! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else automotive-related. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Brent did an exceptional job from our initial greeating unti
BRent and Steve were exceptional from our first greeting until Brent setup all features in my new car! Exceptional, Matt in finance was very thorough and helped me make great decisions. They truly were on my team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Wonderful experience!
We went into Toyota hoping to get ourselves out of our negative equity vehicle spiral and Tonya/the whole crew at Fred Anderson Toyota made our experience exceptional. Tonya got us into a brand new 2017 Tacoma lease to help us begin getting rid of the negative equity. She explained everything to us clearly and made sure we were comfortable with what we were doing. We went to another dealership to same day to compare and did not have a good experience there so we went straight back to Fred Anderson! I highly recommend this dealership to anyone looking for a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2017 Toyota Tacoma! We appreciate your comments and are happy to hear that Tonya and the rest of the team were able to meet your needs. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Randy the best!
I had an exceptional expirence with Randy in Toyota Charleston. Nothing compare others sale people who I had to deal with in others dealers( honda, kia) Since the begining, he made me feel comfortable and that is very important for any costumer. He was kind and he offered me a bunch of options so I can take the right decision. More Randys in the world 🌎 and thank you for the help. You are the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with Randy was pleasant. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you again in the future. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110