Reviews
Anthony was the best salesman I could have asked for. I...
Anthony was the best salesman I could have asked for. I left with exactly what I wanted. Everytime I am happy driving my car, I will appreciate my experience at Fred Anderson Toyota. This was my second car purchased at this location, and not even close to my last. THANK YOU!!!!! Shout out to Matt as well
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anthony was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Well spoken, knowledgeable and worked hard to get me more...
Well spoken, knowledgeable and worked hard to get me more for my trade ins. He has a working knowledge of all the tech stuff on the vehicles and walked me through it very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Rodney Lewis not only represented the dealership as the...
Rodney Lewis not only represented the dealership as the best there is, he represented us as long time Toyota owners. He has been out go-to sales rep for several Toyota’s. We really felt like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jim and Cathy and thanks for the great feedback! We're very happy that Rodney was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Had such a great experience working with Faye and the...
Had such a great experience working with Faye and the Fred Anderson Toyota Dealership. Very knowledgeable and patient. They were able to work around my desired monthly payment range and provide me with detailed information about not only the financial aspect but also step by step instructions with operating the vehicle. I could not have asked for a better experience and team to work with! They put my car buying experience at ease and made it fun and exciting! Highly recommend Faye and this team for anyone’s car buying needs/experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Faye <was/were> able to meet your needs. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Experience was not difficult at all and my dealers Matt...
Experience was not difficult at all and my dealers Matt Gladwell, helped me every step of the way! He made sure to help out where he could and even helped me install some parts on my new truck!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Matt and thanks for the great feedback! We're very happy that Matt was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Super easy process and great customer service! They were...
Super easy process and great customer service! They were easy to get in contact and we’re very knowledgeable about the vehicle and answered all of my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
After gathering as much information as possible about...
After gathering as much information as possible about vehicle reliability I chose the Toyota Camry for "Charleston downtown driveability" and reliability. My daughter purchased a new Prius fro Fred Anderson and was complimentary of the dealership. My first contact was Wendy Vasquez online who introduced me to Taylor. I agree with the other raters, Taylor's style is relaxed and steady without pressure. I appreciated Taylor's knowledge of the vehicles and purchased the Camry that day. I recommend Taylor Dunn for anyone has had a bad experience purchasing cars in the past. He's a professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Taylor was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Came from out of town to buy my 4 Runner. A great car...
Came from out of town to buy my 4 Runner. A great car buying experience even under the current inventory challenges. Web, sales, and finance staff all very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fred Anderson Toyota of Charleston. Please feel free to contact us if you have any questions on your new purchase. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Faye was amazing. She was extremely knowledgeable and...
Faye was amazing. She was extremely knowledgeable and easy to work with. She knew the details about the vehicle, and took the time to share that knowledge with me. Also found the Finance Dept to be knowledgeable and great to work with. Have bought from Fred Anderson twice and wouldn’t hesitate to buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that you had an excellent experience with Faye and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I had a great experience with JJ. I didn’t end up buying...
I had a great experience with JJ. I didn’t end up buying but I will definitely be back to work with him when I am ready!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carter, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fred Anderson Toyota of Charleston! If there is anything else we can do for you, please feel free to give us a call. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110