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Mullinax Ford of New Smyrna Beach

(775 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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Awesome experience

I love Mullinax Ford and think it is the best place to buy a car. My salesman Jack was wonderful to work with and honest about everything. I never felt like I was being pressured into anything and I know that I received the best deal possible. I will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Glad Jack and the Mullinax Ford group could help you find the best deals for your vehicle purchase. We wish you many happy miles!

Best experience buying a new vehicle!

No haggle means no haggle. The best customer experience you could expect when buying a new vehicle. They have plenty of vehicle options on the lot. This is my third purchase and will be making a forth in the next two years when my daughter turns 16.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review and for being a loyal Mullinax Ford customer! We are happy our Up Front Price and customer service has made your times with us great! We look forward to assisting you in the years to come.

Awesome service!

We absolutely love our 2015 F150. Mullinax Ford's crew are very courteous and keep you informed during the buying process. Mr. Mullinax even came out and introduced himself to my husband and myself. Never had a dealership owner do that. We we definitely come back again one day! I give them a ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2015 Ford F-150! Thank you for choosing Mullinax Ford. We are happy our team made your purchasing experience a great one and we look forward to continuing to assist you.

Most honest car deal of my life.

I had talked to other dealerships close to where I live and no one came close to Mullinax Ford of New Symrna Beach.What I mean by honest is it was the first time in my life that the deal didn't change from the time we spoke on the phone and when I arrived at the dealership,it was exact to the penny.I drove 4 hrs to achieve this car purchase and it was worth every mile.Jack Tuthill was my salesman and was great through the whole process.I would recommend this dealership and Jack the salesman to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. When customer are willing to drive many miles to work with us, we know we are doing something right! Glad we found you the right vehicle for the right price! We look forward to assisting you in the future.

Great truck buying

Very pleased with the up front pricing . no haggling . happy with the trade in offer , sales man was very nice . I love my new F150 .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Congratulations on your new F-150! We are happy to hear our Up Front Price and great service made your vehicle purchase stress free and we wish you many happy miles.

Great purchase experience

Went to two other Ford dealership first. Then visited Mullinax Ford in New Smyrna. Ken Heedum and the staff at the dealership were extremely knowledgeable and helpful. The dealership's one price policy and aggressive trade-in value blew the completion away. Bottom line--- we drove home in a new Edge. The process took only two hours and part of that was due to my decision to change from a purchase to a lease. The dealership's facility was brand new which will make the ownership experience more pleasant for service in the future,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. After visiting multiple dealers, we are happy you chose to do business with us a Mullinax Ford. Congratulations on your new Ford Edge! We look forward to assisting all your future vehicle needs and wish you many happy miles.

first time buying a car as a widow.

i was a little nervous but Ken, my salesman was Super. Very patient with me for all the questions I asked. The Dealership Manager of Sales,(Darrel) was very courteous. he even introduced me to owner Mr. Larry Mullinax. The show room was very clean as were the restrooms. I was made to feel very comfortable..Just like you would make a guest or family in your home. I will return when it is time for a new car for sure. Thank you Mullinax FORD.........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We are happy to hear that Ken made the buying process easy and stress free. Making our customers feel comfortable and happy during their Mullinax Ford visit is one of our priorities. Glad it was a good experience and we look forward to working with you again!

Great deal and great place to buy a car.

Purchased a used SC430 from Jack and Josh. Never had a better car buying experience. They were a great help in getting me a great price. The car was very clean and perfectly detailed. One week later I got instant satisfaction on a small problem with the car. It was taken care of by their terrific service department. Will look here first for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We are happy to hear that Jack, Josh, and our service department have made your times with Mullinax Ford terrific! We truly appreciate your business and look forward to working with you in the future.

excellent service, great facility

customer service,facilities,buying process,and overall experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us a review. We are happy to hear that Mullinax Ford made your buying experience as great one! We wish you many happy miles and look forward to working with you in the future.

Love my Fiesta

I began my search for a new car online, and between the standard of quality in the reviews of Mullinax and being able to search their inventory, I found a new, but previous year Ford Fiesta that was perfect for my budget and the features I was looking for. From my initial e-mail, to going to the dealership to meet with AJ and test drive the car, it was a wonderful experience. The staff was friendly, thorough, and professional, and I never felt that I was under any high pressure sales pitch. They wanted me to have the right car for me and my lifestyle. I had prior approval from my credit union, and the financial process and paperwork at the dealership went smoothly. They presented some of the warranty options, and simply let us discuss them and make a decision. I appreciated having choices for the ongoing maintenance. I had looked at all dealerships in a fifty mile radius, and am confident that I made the right decision in working with Mullinax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You are right when you say that the team at Mullinax Ford cares about helping customers find the right car for them without any pressure to buy. We are happy that AJ and Mullinax made your experience a great one and truly look forward to working with you in the years to come!