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AutoNation Acura North Orlando

(1,699 reviews)
Visit AutoNation Acura North Orlando
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
New (877) 872-6025 (877) 872-6025
Used (877) 873-3273 (877) 873-3273
Service (866) 993-5979 (866) 993-5979

Reviews

(1,699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

Easy and fast experience. Treated well and got exactly what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jim Barr

My Customer Service Representative was courteous and knowledgeable. My car is running well from your services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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New car alarm problem

Obstacle approach alarm kept going off for no reason, they checked it out and found it to be hyper sensitive so they turned it off for me. Everyone was pleasant and helpful and courtesy car rides were provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

Worst after sale service and staff is very rude

I bought my car from here by trading in my old camry. There were supposed to pay off the my camry balance but it is still pending. Staff doesn't know how to respond to customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Porsche Cayenne

This was my first Porsche purchase so it was a big deal to me. Fettah and the rest of the staff acted like it was a big deal to them as well. Excellent experience buying a used vehicle that I had never seen or driven. I appreciate the fact that everyone was true to their word.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you had an excellent experience purchasing your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

Vehicle Service

Always great service! My service lady, Carolyn Roy handled my issues quickly and efficiently! Very satisfied with my most recent vehicle service visit on 8-22-18.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Susan Armstrong

My car buying with dealership was fast and painless thanks to Josh the car salesman and the finance gentleman. Great guys!! I purchased the Acura TLX and love my car! Josh took his time with me and went over everything in the car. He even had the detail shop clean my rental before droping it back off. Thanks Auto Nation.. ��

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Couldn't be more pleased

Servicing your car is never something you look forward to, but at AutoNation Acura North it is a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maintenance Services satisfaction

Excellent Customer Services, technical services, timeframe high satisfaction and high recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience with service department!

Had my first service appointment at Acura North Orlando and it was so quick and easy! Nice, helpful staff and it took just a little over an hour for oil change, tire rotation, vehicle inspection and car wash. Great, fast service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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