Skip to main content

JTs Chrysler Dodge Jeep RAM of Columbia

(899 reviews)
Visit JTs Chrysler Dodge Jeep RAM of Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (803) 828-6896 (803) 828-6896
Used (803) 828-6951 (803) 828-6951
Service (803) 667-4166 (803) 667-4166

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Chrysler Dodge Jeep RAM of Columbia from DealerRater.

Want to share your experience with this dealership?

Write a review

Warranty repair

I purchased a pre-owned Grand Caravan less than a month ago. After i had driven it for about two weeks i tried to use the aux power (12VDC) outlets but none worked. I took the van in for service. I wasn't looking forward to the experience. Bill Kittrell stepped up to the plate for Bill Vaughn, the used car service manager, who was in a meeting. They both were very helpful and had me out in less than an hour. The problem was a blown fuse. Since the van didn't come with an owners manual I wasn't knowledgeable where to look for blown fuses. Not only did they provide great service in short order but answered all my questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

courteous professionalism

I 've only gone to the dealership a few times for service and I am very impressed with their courteous professionalism and attention to details. Our last vist to the service department was wonderful; in and out so quickly we didn't need the shuttle to get to another appointment we had in Columbia. In and out within less than 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful

Staff were friendly, courteous and very attentive to our needs. Grant and Jake were super to deal with and if given the chance will travel the 500 miles again to work with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a used car

My experience buying a car from this dealership was painless. Friendly staff, was very happy with my buying experience. Would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Great Experience! Andy went out of his way to make my experience as pleasing as possible!!!!!!!! Very helpful staff that guided me from start to finish of the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Rip-off

All they want is money and keep your car for days doing nothing. Had a really bad experience for giving them vehicle for three days and nothing beeen done.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A Wonderful Experience!

My Ford Escape was totaled and I wanted another SUV. I decided on the the color, age and mileage I that I desired in a replacement SUV. When I arrived at Dodgeland, I told my salesman, Grant Woodruff what I was looking for, and that I was "just looking". He said that he had the ideal vehicle for me and that I would want to drive it home. I was skeptical. Within five minutes, he brought something that took me by surprise, and never expected. It was a 2010 champagne colored Cadillac SRX, To me it was a dream! I instantly fell in love with it and drove it home the next day. Grant handled all the necessary paperwork, and the finance manager, Jake put together a pretty good package for me. I am very pleased with my vehicle and the service was great! L. Lemieux

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do not purchase here

Crappy sales staff. Tried to add things I did not want. Truck did not have what was on the invoice and no one tried to help. New truck already had front end work that needed to be done. The whole operation was very slack. Buy a Dodge somewhere else. These people only want the sale. Very bad customer service. Gives Dodga a bad name. I have no paperwork and seemingly no option to get the vehicle I am paying for.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Rikeya Jones

I was going to look at the new Challengers and the guys at Dodgeland we’re very helpful. Go see Jeremy Moore for a new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chuck Rae

I would recommend my friends and family to dodgeland of Columbia and specifically to go see Jeremy Moorer for a new car. They are helping me get my dream RT Charger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.