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Scott Will Toyota of Sumter

(44 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed

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Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Will Toyota of Sumter from DealerRater.

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Scott’s will Toyota of Sumter SC.

Scott’s will Toyota of Sumter SC.,now Jim Hudson Toyota service my rav4 for five ending in 2025,I physically check my brake pads after they told me I needed pads I fine that all my wheels lugs are cross thread and needs replaced. I called them numerous times, but service department manager was never in and I received one phone call from his assistant to get more information telling me the manager would be getting in touch with me,but never did,this is bad service and if anyone has there tires rotated or replaced, you need to have your vehicle wheels lugs checked I don’t believe I’m the only one. You won’t know until you have a flat tire and have to change your tire,you will not be able to take the lugs off because they are cross threaded.The Manager Never In.

Scott’s will Toyota of Sumter SC.

Scott’s will Toyota of Sumter SC.,now Jim Hudson Toyota service my rav4 for five ending in 2025,I physically check my brake pads after they told me I needed pads I fine that all my wheels lugs are cross thread and needs replaced. I called them numerous times, but service department manager was never in and I received one phone call from his assistant to get more information telling me the manager would be getting in touch with me,but never did,this is bad service and if anyone has there tires rotated or replaced, you need to have your vehicle wheels lugs checked I don’t believe I’m the only one. You won’t know until you have a flat tire and have to change your tire,you will not be able to take the lugs off because they are cross threaded.The Manager Never In.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Toyota took good care of my 4runner this morning and

Toyota took good care of my 4runner this morning and answered all my questions. I ask notice great customer service was excellent!!

Toyota took good care of my 4runner this morning and

Toyota took good care of my 4runner this morning and answered all my questions. I ask notice great customer service was excellent!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I truly enjoy taking my vehicle to Scott Clark for

I truly enjoy taking my vehicle to Scott Clark for service because of their professionalism and undisputed knowledge that n servicing Toyota automobiles.

I truly enjoy taking my vehicle to Scott Clark for

I truly enjoy taking my vehicle to Scott Clark for service because of their professionalism and undisputed knowledge that n servicing Toyota automobiles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went to look at a car on Tuesday salesman told me car was

Went to look at a car on Tuesday salesman told me car was sold got home went online made a appointment to see the car got email back that they still have the car so I went the next day they couldn’t find the keys I would have brought the car the same day took my family with me for nothing wasted my time and family time I would never buy a car from them they like to hold cars for there friends then don’t put them online P.s ooh I brought a car that day but from the Honda dealer better customer service

Went to look at a car on Tuesday salesman told me car was

Went to look at a car on Tuesday salesman told me car was sold got home went online made a appointment to see the car got email back that they still have the car so I went the next day they couldn’t find the keys I would have brought the car the same day took my family with me for nothing wasted my time and family time I would never buy a car from them they like to hold cars for there friends then don’t put them online P.s ooh I brought a car that day but from the Honda dealer better customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I have always been treated with courtesy and a smile.

I have always been treated with courtesy and a smile. I am listened to, and comments are addressed well. The service I have received to date has been exemplary. I have submitted this review twice, but it has not been accepted, I tried.

I have always been treated with courtesy and a smile.

I have always been treated with courtesy and a smile. I am listened to, and comments are addressed well. The service I have received to date has been exemplary. I have submitted this review twice, but it has not been accepted, I tried.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professionalism

When you go to any type of business, what should stand out is the treatment of your customers. Scott Will Toyota in Sumter displayed Professional Excellence. I was very pleased and I will see you guys later for my next oil change and tire rotation.

Professionalism

When you go to any type of business, what should stand out is the treatment of your customers. Scott Will Toyota in Sumter displayed Professional Excellence. I was very pleased and I will see you guys later for my next oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Top of The Toyota Dealer and Service

Since my relocation to South Carolina, I have had my Toyota Corolla serviced at Scott Will’s Toyota. I have never had a bad experience with their service department personnel. In addition, their sales department personnel are very professional and knowledgeable in all aspects of Toyota vehicles.

Top of The Toyota Dealer and Service

Since my relocation to South Carolina, I have had my Toyota Corolla serviced at Scott Will’s Toyota. I have never had a bad experience with their service department personnel. In addition, their sales department personnel are very professional and knowledgeable in all aspects of Toyota vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good customer service

Good customer service Cala was Very nice Good attitude Highly recommend Will be coming back for my next service soon. Thanks so much Scott will

Good customer service

Good customer service Cala was Very nice Good attitude Highly recommend Will be coming back for my next service soon. Thanks so much Scott will

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scott Will Toyota of Sumter was FANTASTIC!!

I want to shout out a big THANKS to the sales team at Scott Will Toyota of Summer, SC. They made my new truck buying experience FANTASTIC! My sales representative, Len Livermore, was a pleasure to work with. I highly recommend this Toyota Dealership.

Scott Will Toyota of Sumter was FANTASTIC!!

I want to shout out a big THANKS to the sales team at Scott Will Toyota of Summer, SC. They made my new truck buying experience FANTASTIC! My sales representative, Len Livermore, was a pleasure to work with. I highly recommend this Toyota Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Very knowledge rep on the the Rav4 new car very patient and a professional . He tried to work with us what we wanted but credit score was low .

Great Experience

Very knowledge rep on the the Rav4 new car very patient and a professional . He tried to work with us what we wanted but credit score was low .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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