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Ken Ganley Honda North Olmstead

(4,574 reviews)
Visit Ken Ganley Honda North Olmstead
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Honda North Olmstead from DealerRater.

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Great Sales Team and Staff.

Ganley folks were attentive to all my requests and concerns. Kudos to Bob Ross for spending extra time to make sure I was getting the vehicle I was looking for and making sure it made a big impression when I came to pick it up. Bob made sure he covered all of the features on the vehicle to insure that I had a great first experience taking it from the lot. Bob and the other staff members continued to offer support for any needs I could have during my ownership. Pleasure doing business with the Ganley Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quickly took care of everything!

My appointment was for 3:45, I arrived at 3:30. They took my car immediately, and even offered us advice on filters and maintenance services. Very prompt and polite!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took me on the same day I called.

Was planning a trip and needed a new Serpentine belt. They gave me an appointment The very same day. Asked me what time I would like to come in and replaced it in Less than one hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

mellino

everything was fantastic. the cost was as expected, service was timely, and everyone was friendly / courteous. the new waiting room is much improved as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding service

Thank you Wendy for your professional and friendly customer service. I also spoke with a Samantha(I think was her name) on the phone who was great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent Customer Service

I couldn't have asked for a better service experience. Wendy was friendly, professional and helpful. The waiting area was attractive and clean; I enjoyed coffee and a cookie, and my car was washed and ready within the expected time allotment. I appreciate the Ganley Honda team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best service team in town....

Fast service and done on time, will keep coming back, thank you to the whole team. My wife enjoys bringing her car here for routine maintenance everyone is super friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

New 2018 Honda Civic

Great service from Tiffany as usual. Dealing with Tiffany Kruzer is always a pleasure. Fast and to the point, she really knows her cars...….. A+ Excellent Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

James was an excellent advisor

James was very kind. He was able to tell me what the safety recall was for and explained why it needed to be done. My car was done well before the estimated time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service

Have always brought my Honda here for service great staff car is ready at time they say and let you know if anything else is needed on the car and they show you the part or take you to see the issue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.