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Ken Ganley Honda North Olmstead

(4,574 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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See all 17 vehicles from this dealership.

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Reviews

(4,574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Honda North Olmstead from DealerRater.

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Our experience was fabulous and amazing!

Our experience was fabulous and amazing! Went in for Pilot came out with a Ridgeline because it was a way better deal!! Love it! Great experience!

Our experience was fabulous and amazing!

Our experience was fabulous and amazing! Went in for Pilot came out with a Ridgeline because it was a way better deal!! Love it! Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rosalie, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Ethan was very helpful and patient with me as this was

Ethan was very helpful and patient with me as this was the first time I purchased a new car. Very professional. Explained everything very well. I would recommend Ehan.

Ethan was very helpful and patient with me as this was

Ethan was very helpful and patient with me as this was the first time I purchased a new car. Very professional. Explained everything very well. I would recommend Ehan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We look forward to your next visit! Take care!

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I was very happy with the service that I received.

I was very happy with the service that I received. Everyone was courteous and kept me up to date of the progress of my vehicle being serviced. I have bought 5 cars from Ganley Honda and I have never been disappointed.

I was very happy with the service that I received.

I was very happy with the service that I received. Everyone was courteous and kept me up to date of the progress of my vehicle being serviced. I have bought 5 cars from Ganley Honda and I have never been disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Ken Ganley Subaru is fantastic!

Ken Ganley Subaru is fantastic! Our salesman Bobby Ross was wonderful!! He explained so much and was patient when I asked questions. Highly recommend him. They got a new car for me immediately. The finance person, Mike, was great and made everything easy.

Ken Ganley Subaru is fantastic!

Ken Ganley Subaru is fantastic! Our salesman Bobby Ross was wonderful!! He explained so much and was patient when I asked questions. Highly recommend him. They got a new car for me immediately. The finance person, Mike, was great and made everything easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! We do hope we can be of assistance in the future. Take care!

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Excellent service.

Excellent service. Constantly kept in touch with status of repairs. Sent driver to pick me up when repairs completed. Wendy Fees was absolutely amazing. Plus Ganley got the repair covered under warranty.

Excellent service.

Excellent service. Constantly kept in touch with status of repairs. Sent driver to pick me up when repairs completed. Wendy Fees was absolutely amazing. Plus Ganley got the repair covered under warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

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This Ganley dealership has wonderful staff which is very

This Ganley dealership has wonderful staff which is very friendly, professional, and considerate — from the office staff to the service team . I have never been disappointed with my maintenance appointments there. The building is meticulous inside and out. Lovely quiet waiting area with free coffee and snacks is a nice bonus. So happy I got my Accord there 5 years ago … best car ever.

This Ganley dealership has wonderful staff which is very

This Ganley dealership has wonderful staff which is very friendly, professional, and considerate — from the office staff to the service team . I have never been disappointed with my maintenance appointments there. The building is meticulous inside and out. Lovely quiet waiting area with free coffee and snacks is a nice bonus. So happy I got my Accord there 5 years ago … best car ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

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Ethan was very helpful, and made the process very quick

Ethan was very helpful, and made the process very quick and easy. Will definitely use Ken Ganley Honda North Olmsted to buy my next car.

Ethan was very helpful, and made the process very quick

Ethan was very helpful, and made the process very quick and easy. Will definitely use Ken Ganley Honda North Olmsted to buy my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Benjamin, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.

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Dealing with salesman, Marc Rhia, was easy and smooth!

Dealing with salesman, Marc Rhia, was easy and smooth! He wasn’t pushy, never overstepped. He was very personable, easy to talk with, genuine and very helpful. Anything we asked, he answered. He tried to get us exactly what we wanted and needed. Sales manager, Tim, was also wonderful. He was very responsive in texts prior to our arrival as well as once we arrived. He answered every question tried to get us the best deal possible and get us where we needed wherever he could. He was very helpful, kind, understanding and heard us when we spoke. He also never tried to push anything. To me these were big deals when it comes to making a sale. Last but not lease, Kelly in finance, also wonderful! She again was not pushy, never tried to upsell anything or force extras. She was personable, fun, easy going and efficient. From start to finish we were there a few hours which is pretty good but it certainly did not feel long. My husband and I both walked away happy and very impressed with this dealership and the team we worked with. They were incredible. We highly recommend this team and location. They made everything smooth and a breeze!

Dealing with salesman, Marc Rhia, was easy and smooth!

Dealing with salesman, Marc Rhia, was easy and smooth! He wasn’t pushy, never overstepped. He was very personable, easy to talk with, genuine and very helpful. Anything we asked, he answered. He tried to get us exactly what we wanted and needed. Sales manager, Tim, was also wonderful. He was very responsive in texts prior to our arrival as well as once we arrived. He answered every question tried to get us the best deal possible and get us where we needed wherever he could. He was very helpful, kind, understanding and heard us when we spoke. He also never tried to push anything. To me these were big deals when it comes to making a sale. Last but not lease, Kelly in finance, also wonderful! She again was not pushy, never tried to upsell anything or force extras. She was personable, fun, easy going and efficient. From start to finish we were there a few hours which is pretty good but it certainly did not feel long. My husband and I both walked away happy and very impressed with this dealership and the team we worked with. They were incredible. We highly recommend this team and location. They made everything smooth and a breeze!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Lacy, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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Spectacular Service all the way around!

Spectacular Service all the way around!!!! Customer service is outstanding!! Awesome vehicles and easy transactions!!!!

Spectacular Service all the way around!

Spectacular Service all the way around!!!! Customer service is outstanding!! Awesome vehicles and easy transactions!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Michael was very nice to work with.

Michael was very nice to work with. Gave clear explanations and kept me up-to-date on the repairs to my CRV. I will continue to bring my CRV to Ganley Honda North Olmsted.

Michael was very nice to work with.

Michael was very nice to work with. Gave clear explanations and kept me up-to-date on the repairs to my CRV. I will continue to bring my CRV to Ganley Honda North Olmsted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mary, thank you for for choosing our service department! We greatly appreciate your business and hope to see you again in the future! Have a great weekend.

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