Reviews
The dealership runs well but the service is bad.
The dealership runs well but the service is bad. I waited almost 3 hours for an oil change.
The dealership runs well but the service is bad.
The dealership runs well but the service is bad. I waited almost 3 hours for an oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great experience at Hyundai Lincolnwood.
Great experience at Hyundai Lincolnwood. Emely and Klaudio in particular provided outstanding service. We came in on the last day of a big sale, and they were willing to stay for 2 hours after closing to make sure we were taken care of and could finish our purchase before the promotion ended. They were both incredibly knowledgable and patient, taking the time to thoroughly answer all of our questions and guiding us through the process without any pressure. Thanks to them, we drove away 110% satisfied with our new car.
Great experience at Hyundai Lincolnwood.
Great experience at Hyundai Lincolnwood. Emely and Klaudio in particular provided outstanding service. We came in on the last day of a big sale, and they were willing to stay for 2 hours after closing to make sure we were taken care of and could finish our purchase before the promotion ended. They were both incredibly knowledgable and patient, taking the time to thoroughly answer all of our questions and guiding us through the process without any pressure. Thanks to them, we drove away 110% satisfied with our new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WASH YOUR HANDS & and take extra care in customers cars.
WASH YOUR HANDS & and take extra care in customers cars. Remove dirty gloves and pick up your feet so you don’t scratch the plastic getting in and out of the vehicles
WASH YOUR HANDS & and take extra care in customers cars.
WASH YOUR HANDS & and take extra care in customers cars. Remove dirty gloves and pick up your feet so you don’t scratch the plastic getting in and out of the vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback and our apologies. Our goal is for your vehicle's condition, inside and out, to be better than the condition you give it to us in, and we let you down this time. I'd be happy to get your vehicle thoroughly cleaned again for free or if you ask for me, Scott, on your next visit, I'll make sure we spend extra time and effort in this area on your behalf. Thanks again for helping us maintain higher standards!
I took my car in for two recall issues.
I took my car in for two recall issues. In each case it was easy to schedule appointments and they took care of the issues promptly. Thank you
I took my car in for two recall issues.
I took my car in for two recall issues. In each case it was easy to schedule appointments and they took care of the issues promptly. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service has vastly improved over the last visit.
Service has vastly improved over the last visit. They are very good and I appreciate the timeliness and updates.
Service has vastly improved over the last visit.
Service has vastly improved over the last visit. They are very good and I appreciate the timeliness and updates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is friendly, keeps me updated on my car
The staff is friendly, keeps me updated on my car service, and they always leave my car so clean!
The staff is friendly, keeps me updated on my car
The staff is friendly, keeps me updated on my car service, and they always leave my car so clean!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fast and friendly .
Fast and friendly .My only bad thing to say is that the dealer ship/ waiting room is old. Compared to the newer look of my dealership that was just remodel.
Fast and friendly .
Fast and friendly .My only bad thing to say is that the dealer ship/ waiting room is old. Compared to the newer look of my dealership that was just remodel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and great customer communication with
Great service and great customer communication with buyers. Thank you for helping me understand my purchase
Great service and great customer communication with
Great service and great customer communication with buyers. Thank you for helping me understand my purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm happy to have been able to make the purchase of a car
I'm happy to have been able to make the purchase of a car for my daughter a reality. I appreciate the personalized and professional service from the Hyundai Lincolwood team, especially Emily, who was patient with me every time I visited. She always welcomed me with a warm welcome, ready to help me find what my daughter needed to return to college.
I'm happy to have been able to make the purchase of a car
I'm happy to have been able to make the purchase of a car for my daughter a reality. I appreciate the personalized and professional service from the Hyundai Lincolwood team, especially Emily, who was patient with me every time I visited. She always welcomed me with a warm welcome, ready to help me find what my daughter needed to return to college.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people I dealt with in service couldn’t have been
The people I dealt with in service couldn’t have been more accommodating, helpful and very nice. Did a fantastic job.
The people I dealt with in service couldn’t have been
The people I dealt with in service couldn’t have been more accommodating, helpful and very nice. Did a fantastic job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair