Reviews
Write a reviewPrestige Subaru
From the patience and attentiveness of the salesperson I worked with in buying a 2023 Forester, to the helpfulness of the staff in customer service, and even to the no-pressure finance officers, Prestige Subaru is a pleasure to do business with. And their service department runs like a top. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Julia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
I Love my Subaru Forester Wilderness
Prestige Subaru is the best in our area! Sean Fitzpatrick, the salesman, is professional, helpful, attentive, and very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Two years out of date!
I received an advertisement in the mail with several coupons (you even spelled my name right, which most people don't). Unfortunately, the coupons are all geared to a vehicle that I no longer own, limiting the value of the coupons to an VIN # from my previous Subaru. I was just on the verge of changing dealers for service, I'm not at all satisfied with Hunter,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom - thank you for bringing this to our attention. We apologize for this frustrating experience. We would like the opportunity to speak with you regarding our service center. We have the largest staff of Subaru-trained technicians in the area, along with a large loyal customer base. At your convenience, please reach out to Gus Dotsikas, Customer Relations Manager, at 828-782-5719. We hope to hear from you soon.
Positive new car buying experience
I just purchase a new Subaru from Prestige and was extremely with the process. All my questions were answered and all promises kept by the Sean and the folks at Prestige.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Car Purchase
Isaac made the process a very easy one for us. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Paul, we're happy you found our staff to be so supportive during your experience here at Prestige Subaru. We hope you continue to choose us for all your automotive needs! Take care!
Car Maintenance
A nice pleasent experience with great coffee while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jwin215, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Prestige Subaru. Until the next time we meet, take care!
Prestige Subaru Rocks
Great experience as usual. Greeted cordially by all involved in the service of my Forester. Super overall. They certainly respect their female customers and do not talk down to them. Of course, they hire and promote a lot of females too so they know we have the power.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Beverly, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great Experiance
My wife had been wanting a crosstrek for sometime so she talked me into stopping by just to take a look.It was almost closing time for them but the salesperson came out and took the time to show us what what they had. It was dark so we made and appointment to come back. We found the car she wanted but the numbers were off with the trade in and price. Our salesperson David Hensley went to bat for us and made it happen. It was a great experience! I would recomend Prestige Subaru and Ask for David Hensley. It felt like dealing with friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Curtis And Sonya, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Friendly and helpful
The staff at Prestigue Subaru were great. Justin was very helpful and made sure we were happy with our crosstrek. It was a pleasant buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Prestige Subaru. We hope you continue to choose us for all your automotive needs! Take care!
Looking for a new car
The service dept sucks I was told to stop before lunch to get my car serviced then when after driving 2 hrs I got there they said I would have to wait till after dinner. I explained to them I had to be in Boone for pre opp but they were rude an didn’t care. Got my service at modern Subaru in Boone I won’t buy nothing else there.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. McClure, We are very sorry you weren't satisfied with your experience. Our service manager was trying to apologize and make your entrance into the rental car quicker when you told him that you would just reschedule for another day. When you have a moment please contact Jerry Hagan, 828-298-9600 x1318, jhagan@prestigesubaru.com in hopes to clear up any misunderstanding. He is really great to work with.