DCH Ford of Eatontown

The entire process of purchasing my Ford Bronco was smooth from start to finish. Tony made the car-buying experience completely effortless. He kept me updated regularly on the status of the vehicle I was interested in and clearly explained each step of the process and timeline. He took the time to walk me through all the features of the car and answered every question thoroughly. Tony truly went above and beyond—I couldn’t have asked for a better experience.

I had the good fortune to meet John Vlachakis. John is knowledgeable, honest and considerate. He kept me up to date about the progress of work being done on the car I was buying. If you are looking to buy at KCH Ford I highly recommend that you ask for John from the get go.

Awesome and attentive service. Highly recommend Anthony ‘Tony’ Mills. Approval and financing was painless. Would purchase from Ford DCH of Eatontown again.

Great experience getting a new car at Ford Eatontown. Ahmed was great and went above and beyond to meet our needs. Vince was of great help for financing too. I wish it could have taken a bit less time but overall experience was great.

I brought my Ford truck into the dealership for what should have been a routine oil change, expecting to be in and out without issue. Instead, I was hit with an unexpected and aggressive upsell: the service advisor claimed my engine was failing and recommended a full replacement. This came as a shock, considering the truck had been running fine with no warning lights or performance issues. It felt like a classic bait-and-switch tactic, turning a basic service into a major expense. What's worse, after declining the engine replacement, my truck suddenly wouldn't start when I came to pick it up. It had driven in perfectly that morning, and now it was completely dead. The timing was suspicious, and I couldn't help but feel like something had been tampered with or mishandled during the inspection. The staff offered vague explanations and seemed more interested in pushing the sale than helping me understand what had gone wrong. The lack of transparency and professionalism was incredibly frustrating. I asked for a detailed diagnostic report, but received nothing more than a verbal claim that the engine was "on its last legs." No paperwork, no data, just pressure to spend thousands on a new engine. It felt like I was being taken advantage of, and the trust I had in Ford service was completely shattered. Now I'm stuck with a truck that won't start, a dealership that won't take accountability, and a sense of betrayal from a brand I used to respect. If you're considering bringing your vehicle here for service, think twice. What should have been a simple oil change turned into a nightmare, and I wouldn't wish this experience on anyone. This is my 5th Ford F-150 and it will certainly be my last.. Dodge Ram 1500 will be next , I run a handyman - contracting company, and we need this for work.

The complete process form start to end went very smoothly. Izzy my sales person assisted in showing all the car features and helped find the exact model/trim I wanted.

I was very happy with my experience at DCH Board of eatontown. The salesperson John that I worked with was very knowledgeable and helpful. I highly recommend this dealership and John Vlachakis if your looking to purchase or lease a vehicle.

We had a wonderful experience with Tony and would 100 % buy another car from him.

Izzy was outstanding! Izzy was very patient and explained every detail. I was satisfied with the service I received. Thank you, Izzy!

Howard Walton salesman was very Professional, honest and had alot of patience. I am very happy with this dealership. Thank you.