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Apple Tree Honda

(379 reviews)
Visit Apple Tree Honda
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–8:00pm 7:30am–5:00pm
Wednesday 8:30am–8:00pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (828) 484-4134 (828) 484-4134
Used (828) 484-4125 (828) 484-4125
Service (828) 484-3075 (828) 484-3075

Reviews

(379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Tree Honda from DealerRater.

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Very Positive Experience

Peter Estrada was absolutely phenomenal! There was no detail too small for him to take excellent care of.We felt immediately that we were in very good hands.He went the extra mile in giving me private tutoring so that I could grasp all of the sophisticated new technology of the vehicle.I now feel that I have a friendly face at Apple Tree who will be helpful far into the future-not just at purchase point.Thank you,Peter-you really did make the car buying experience memorable and pleasurable! Betsy Woods was excellent as well-friendly and highly competent.I would certainly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best buying experience

Peter Estrada was an excellent salesman! He was very helpful and made me feel very much at ease. Everyone at the dealership was very friendly and helpful. I would recommend Peter and Apple Tree Honda to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Poor customer service and always a charge

I sat on line for a 1/2 hour and when I finally was waited on the service representative was upset that I wanted to come back. He had already printed out the service agreement and after I noticed the price was too much for my budget. The way he treated me after that was poor at best as if I wasted his time. I was upset with my visit but decided to give them another change today so I called their service department for some expert advice. I was told the only thing they could do for me is charge me about a $100.00 for diagnosis. So much for any help without charging me money. I will never use them again or would advise using anyone but them. I called another Honda dealership and the service representative answered my questions and helped me within 15 minutes. That other dealership has my business from this moment on. So get your wallet out if you have any questions for Apple Tree Honda it will cost you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
6 people out of 6 found this review helpful.

First, go to dealership; Second, ask for Jeanie!!

Bought my Honda from Jeanie about a week ago at the Apple Tree Honda dealership. Jeanie was phenomenal in her pursuit to find the perfect Fit for me! (Pun intented.) I had a price range that I was needing to stick to, and also had a few specifics that I needed from both the car and price range to feel comfortable with my purchase. Jeanie worked her magic and got me the deal of a lifetime given my constrants. If you go to this dealership, my best advice is to ask for Jeanie Heatherly!! The dealership itself is great, but Jeanie's service truly goes above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First, go to dealership; Second, ask for Jeanie

Bought my Honda from Jeanie about a week ago at the Apple Tree Honda dealership. Jeanie was phenomenal in her pursuit to find the perfect Fit for me! (Pun intented.) I had a price range that I was needing to stick to, and also had a few specifics that I needed from both the car and price range to feel comfortable with my purchase. Jeanie worked her magic and got me the deal of a lifetime given my constrants. If you go to this dealership, my best advice is to ask for Jeanie Heatherly!! The dealership itself is great, but Jeanie's service truly goes above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Transaction

Jeanie Heatherley was easy to work with, listened and answered our questions without any pressure. Probably the best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Dealership

Jeanie, did an outstanding job, she listened and answered our questions without any pressure. She paid close attention to detail and made the whole transaction as easy as it possibly could be. Even the financial side of the transaction was carefully and considerately conducted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought my new 2015 Honda CRV

Jeanie knew her products and was very nice to work with. She was professional and willing to help me (the customer) in what ever I needed in order to be comfortable with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks Jeanie!

Jeanie Heatherly was very helpful, knowledgeable and patient with me throughout my shopping experience. I highly recommend Jeanie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Jeanie!

I had a great shopping experience with Jeannie Heatherly. Jeanie was patient, helpful and knowledgeable. I am very pleased with my Honda Civic! Thanks Jeanie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.