Reviews
Very Positive Experience
Peter Estrada was absolutely phenomenal! There was no detail too small for him to take excellent care of.We felt immediately that we were in very good hands.He went the extra mile in giving me private tutoring so that I could grasp all of the sophisticated new technology of the vehicle.I now feel that I have a friendly face at Apple Tree who will be helpful far into the future-not just at purchase point.Thank you,Peter-you really did make the car buying experience memorable and pleasurable! Betsy Woods was excellent as well-friendly and highly competent.I would certainly recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best buying experience
Peter Estrada was an excellent salesman! He was very helpful and made me feel very much at ease. Everyone at the dealership was very friendly and helpful. I would recommend Peter and Apple Tree Honda to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Poor customer service and always a charge
I sat on line for a 1/2 hour and when I finally was waited on the service representative was upset that I wanted to come back. He had already printed out the service agreement and after I noticed the price was too much for my budget. The way he treated me after that was poor at best as if I wasted his time. I was upset with my visit but decided to give them another change today so I called their service department for some expert advice. I was told the only thing they could do for me is charge me about a $100.00 for diagnosis. So much for any help without charging me money. I will never use them again or would advise using anyone but them. I called another Honda dealership and the service representative answered my questions and helped me within 15 minutes. That other dealership has my business from this moment on. So get your wallet out if you have any questions for Apple Tree Honda it will cost you.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
First, go to dealership; Second, ask for Jeanie!!
Bought my Honda from Jeanie about a week ago at the Apple Tree Honda dealership. Jeanie was phenomenal in her pursuit to find the perfect Fit for me! (Pun intented.) I had a price range that I was needing to stick to, and also had a few specifics that I needed from both the car and price range to feel comfortable with my purchase. Jeanie worked her magic and got me the deal of a lifetime given my constrants. If you go to this dealership, my best advice is to ask for Jeanie Heatherly!! The dealership itself is great, but Jeanie's service truly goes above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First, go to dealership; Second, ask for Jeanie
Bought my Honda from Jeanie about a week ago at the Apple Tree Honda dealership. Jeanie was phenomenal in her pursuit to find the perfect Fit for me! (Pun intented.) I had a price range that I was needing to stick to, and also had a few specifics that I needed from both the car and price range to feel comfortable with my purchase. Jeanie worked her magic and got me the deal of a lifetime given my constrants. If you go to this dealership, my best advice is to ask for Jeanie Heatherly!! The dealership itself is great, but Jeanie's service truly goes above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Transaction
Jeanie Heatherley was easy to work with, listened and answered our questions without any pressure. Probably the best car buying experience I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Dealership
Jeanie, did an outstanding job, she listened and answered our questions without any pressure. She paid close attention to detail and made the whole transaction as easy as it possibly could be. Even the financial side of the transaction was carefully and considerately conducted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought my new 2015 Honda CRV
Jeanie knew her products and was very nice to work with. She was professional and willing to help me (the customer) in what ever I needed in order to be comfortable with my purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Jeanie!
Jeanie Heatherly was very helpful, knowledgeable and patient with me throughout my shopping experience. I highly recommend Jeanie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jeanie!
I had a great shopping experience with Jeannie Heatherly. Jeanie was patient, helpful and knowledgeable. I am very pleased with my Honda Civic! Thanks Jeanie!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car