Reviews
Today was the first time I've ever been surprised by this
Today was the first time I've ever been surprised by this dealership and their service. This was not in a good way but I still like them. I normally know the cost of my service before the job is completed but today I was surprised by my final cost for an oil change. Needless to say it left me a little disgruntled.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at (214) 327-9361. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience.
Love, Love, Love this dealership.
Love, Love, Love this dealership. My service advisor (Jesus) is the best. Great customer service and great atmosphere. Also love how my advisor explain everything to me from required service! Dallas Dodge is great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Jesus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great people and good service.
Great people and good service. Service time was excellent. I love coming here to get my car serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Robert was a great Service advisor.
Robert was a great Service advisor. Great and professional. The tech got my service done in a timely manner. Overall great service department and dealship keep up the good work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brooke, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.
Garland Dodge took five days for a check engine light and
Garland Dodge took five days for a check engine light and could not give me a rental. Never called one time to update me.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Manager dejohnson@dallasdodge.net
Han Mejorado el tiempo d espera,antes 3hrs+ Hoy 1hr1/2?
Han Mejorado el tiempo d espera,antes 3hrs+ Hoy 1hr1/2??un Excelente Servicio al Cliente,ambiente muy Bueno,Lobby d espera Agradable:Tvs.,agua,caf�,popcorn y restrooms muy limpios.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jose, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The service was the best and the process was quick.
The service was the best and the process was quick. They provided snacks and water as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Angela, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, Everyone is friendly and welcoming felt
Great service, Everyone is friendly and welcoming felt like I was family, Will recommend to all my family and friends. Environment is very positive and uplifting.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carrizales, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The best experience ever!
The best experience ever! Val was professional and great, left with the car I wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jasmyne, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Vincent was awesome and kept me posted until my vehicle
Vincent was awesome and kept me posted until my vehicle was ready. Very professional attitude thanks Vincent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!