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Dallas Chrysler Dodge Jeep RAM

(1,569 reviews)

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(1,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dallas Chrysler Dodge Jeep RAM from DealerRater.

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Greeted soon as I arrived, happy and courteous,

Greeted soon as I arrived, happy and courteous, refreshments while I waited, tv and free wi-fi. Comfortable seating, pleasant atmosphere.

Greeted soon as I arrived, happy and courteous,

Greeted soon as I arrived, happy and courteous, refreshments while I waited, tv and free wi-fi. Comfortable seating, pleasant atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Michael Q made my purchasing process quick and easy, he

Michael Q made my purchasing process quick and easy, he answered all questions and even check on the van a few days later. This is the fourth van Caring Transports has purchased from Michael Q. We will continue our relationship with him in the future.

Michael Q made my purchasing process quick and easy, he

Michael Q made my purchasing process quick and easy, he answered all questions and even check on the van a few days later. This is the fourth van Caring Transports has purchased from Michael Q. We will continue our relationship with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My car was in the shop for determination of possible

My car was in the shop for determination of possible repairs. The lack of communication from the service department was an excusable. I left about 20 voicemails. There was no response to any of them.

My car was in the shop for determination of possible

My car was in the shop for determination of possible repairs. The lack of communication from the service department was an excusable. I left about 20 voicemails. There was no response to any of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Derek Johnson Service Director 214 -319-1292

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Concesionaria confiable y con trabajadores anteriores muy

Concesionaria confiable y con trabajadores anteriores muy atentos y serviciales, por eso acudo a esta empresa

Concesionaria confiable y con trabajadores anteriores muy

Concesionaria confiable y con trabajadores anteriores muy atentos y serviciales, por eso acudo a esta empresa

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hola, gracias por compartir tu experiencia positiva. Si tienes alguna pregunta, no dudes en contactarnos.

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my experience was good .

my experience was good .they didn?t take long to fix my car even though i had to go to auto zone to get parts but they put them on for me so that was very helpful

my experience was good .

my experience was good .they didn?t take long to fix my car even though i had to go to auto zone to get parts but they put them on for me so that was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very professional and polite.

Very professional and polite. Made sure all of my needs and concerns we were met. Thanks!

Very professional and polite.

Very professional and polite. Made sure all of my needs and concerns we were met. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Thank you to Ivan, management and the finance department

Thank you to Ivan, management and the finance department for the great customer service and for the help. We definitely recommend this dealership. Excellent service.

Thank you to Ivan, management and the finance department

Thank you to Ivan, management and the finance department for the great customer service and for the help. We definitely recommend this dealership. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Overall i enjoyed the services provided.

Overall i enjoyed the services provided. My rep for repairs was very kind. He followed up and provided regular updates by text and phone calls.

Overall i enjoyed the services provided.

Overall i enjoyed the services provided. My rep for repairs was very kind. He followed up and provided regular updates by text and phone calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Roberto Alarcon our service advisor, provided amazing

Roberto Alarcon our service advisor, provided amazing great deals for our jeep maintenance. Our future vehicle purchase will definitely be here.

Roberto Alarcon our service advisor, provided amazing

Roberto Alarcon our service advisor, provided amazing great deals for our jeep maintenance. Our future vehicle purchase will definitely be here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, reviews like this motivate us and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

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El servicio del personal bien los costos son muy

El servicio del personal bien los costos son muy exagerados imposible de costear como q se cobra podr�a comprar otro veh�culo y pues la verdad no se puede

El servicio del personal bien los costos son muy

El servicio del personal bien los costos son muy exagerados imposible de costear como q se cobra podr�a comprar otro veh�culo y pues la verdad no se puede

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Me gustaría saber más sobre su experiencia para poder ayudarle. No encuentro información sobre su visita según la reseña. Por favor, envíeme un correo electrónico a chogan@group1auto.com para asegurarme de que reciba una atención personalizada. Gracias, Chris Hogan Gerente General

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