Centennial Toyota

Ridiculous mark ups, not necessary cars have about 8-9% gross profit margin already at sticker price already. No need to take advantage of Las Vegas locals and add Mark ups on basic non high demand cars. Go to Autonation on Sahara or shop in Phoenix you will thank yourself later. 8k marks up SMH greed

As many have written, service after the sale is terrible. I traded in a vehicle and paid the rest with a cashiers check, so NO LIEN. When I went for the registration paperwork, thankfully I noticed they had a lien on the form. Made for such a stupid and big mistake, it was corrected. I asked if my title paperwork was correct. They told me it was. Three months later, no title. Went there, assistance was ZERO. They had a "sucks to be you" attitude. Finally talked to title person and they did mess it up again. No apologies, no follow up. I wrote a letter to the sales manager two weeks ago. Not a word. Thyey could care less once they have your cash.

I purchased a 2023 Tundra from this business with a cashier's check from my national bank. After verifying that they had received my funds (meaning that the vehicle was paid for IN FULL) they sent me a finance contract. They are very shady. DO NOT TRUST THEM

Marco was amazing salesman. He took great care of us. He didn’t pressure us into a purchase. I went on a Friday to look at a vehicle and came back Saturday and he took great care of us. Marcos is your guy if you are looking for a wonderful saleman

Customer service sucks. After buying a brand new car on Dec. 20, they can't give me my EDRS so I can register my vehicle and today is Jan. 19, the last day of my temporary registration plate. They won't give an temporary extension registration plate. Management policies are deceitful. Watch out for hidden markups. Salesperson John Lee was good but so is Sam his manager. Smooth Talkers. Read other reviews and beware. Don't buy from this dealership!

Crooks who use sneaky and high pressure tactics. Walked out and the manager called me to get me to come back. Went to Findlay Honda and bought a new car 30 minutes later. No pressure and no scamming. Will NEVER go back to Centennial Toyota and will tell everyone I know to stay away too.

Bought a used vehicle here and purchased a maintenance agreement being told I could use it anywhere. Not true. Now I went to Nissan for repairs and have been told I can only use at Toyota unless I get permission to use it at another location and pay a higher deductible.

-10 I bought a Mercedes cla 250 i asked what is the refund for a car messing up after the 3rd day nobody got back to me back this is the day After 60 days of asking. Today I am being charged 1500 to fix what is broken. Because it was over heating. And a lot more wont get more into detalis about it. The sealer also told me it has no recalls well guess what it does have some recalls.

Mark ups, Deceitful, Hidden Charges, and used cars with undisclosed issues. They only negotiate very slightly with cash buyers/pre-approved . I've come in for new and used vehicles and it's the same experience regardless. Avoid these scammers

Short version - prepare for $8k in markups at Centennial Toyota. Long version - What a terrible experience! I connected with the internet manager for a car I wanted to buy, a new Corolla, and made an appointment. I told my salesperson I was tired of the bad service I received from Honda and I was ready to move on. That really should have been all my guy needed to know when presenting me with a price. My sales guy seemed nice, btw. I asked for the price of the car, as I only had the Sticker and the vehicle was in transit. My guy brings out the floor manager. The price they came out with was $8k more than sticker! $3,000 in Accessories (Clear Coat, etc) and a $5,000 “market adjustment.” On top of the 8k was the standard fare like tax/title/doc fee. I was presented with a $39k price. I let them know I wasn’t interested in the Accessories, and then the brief hard sell began on how important they were and that they did in fact add value to the car, over my objections. I even told them what accessories I was actually interested in! I told them those fees would need to come off and that we needed to get to MSRP. They left and came back to tell me we had no deal and I’d need to buy at the fully marked up price. I politely shook hands and left. A colossal waste of time. If you want to buy a new car, know what you’re getting into at Centennial Toyota.