Reviews
Hendrick Cars of Hickory Review
I have done business with this dealership for several decades. I have purchased several cars and always had a great experience dealing with sales and service. I recently purchased a new HRV and had a great experience with Conner Schwab and Ben Munday as I did last May when purchasing a new CRV. These vehicles replaced two older Accords , one eighteen years old and the other twelve years old. I would like to thank Conner and Ben for another very good experience and their assistance. I would highly recommend this dealer if looking for a Honda product..
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
D. M. Sigmon, we are so happy to read such a great review about Hendrick Honda Hickory! Thank you for your business and your loyalty. We are happy to pass along your comments Conner Schwab, Ben Munday and to our sales and service teams!
Shank
120 hr for service, what are you Doctors ? Tried to charge me 60 dollars just to look at the front end.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Russ, We always want our customers to have a positive experience with our team and would like to discuss this with you further. At your convenience, please contact Mark Sutton, Service Manager, at 828-267-7448 or Rob Allison, Service Director, at 828-267-7440. Thank you for your time and we look forward to hearing from you soon.
Pleased
Very satisfied with the service. Happy with how quickly the work was done and the waiting area was arranged very well for social distancing during COVID.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carolyn Carpenter, we're glad to hear you enjoyed your visit. Thank you for your business and this feedback! We hope to be of service to you again in the future.
James statesville nc
Mgr. Gil Hamilton was super to work with. He was friendly, courteous, and professional. The service department is equally impressive. Repairs and service were complete, timely, and technicians were friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we're so glad that we were able to go above and beyond your expectations! Thank you for your business and this feedback! We look forward to serving you again in the future.
Hendrick Automotive of Hickory
Employees were all very friendly and helpful! Our salesman, Myron Webber, was very thorough in the final wrap up process. He was very happy to answer any questions I had. The dealership was very clean with a pleasant atmosphere. Brian did a great job in explaining the loan and final paper work. This was the best car buying experience I've had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy P, thanks for your praise and kind comments about Myron Webber and Bryan Nichols and our team. We are glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are always happy to help!
sales and service from Hendrick Honda
My Honda 2020 CRV is the 5th vehicle bought from Hendrick"s Honda, the sales staff and service department are fantastic, I would not go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donald Laplante, thank you for taking the time to leave a review for us at Hendrick Honda Hickory. We sincerely appreciate your business and your loyalty and are always happy to assist you!
Routine maintenance
Hendrick?s is always professional, courteous. Would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Clarab, we're so glad that we are able to go above and beyond your expectations! Thank you for your business and this recommendation!
My wife and I have purchased a total of 5 vehicles from...
My wife and I have purchased a total of 5 vehicles from this dealership, 3 new and 2 preowned. Each time, the transaction was seamless. Kedron Bullock has knowledgeable and helpful in sales, and Finance Director, Vince McGuire, helped ensure the absolute best finance terms and rates available. All of these vehicles have been serviced at HHH as well and each time, the service has been top notch. Hendrick Honda Hickory truly goes above and beyond in all aspects.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nate_harr1s, thank you for your kind words and this wonderful review! We sincerely appreciate your loyalty, your business and this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Highly recommend servicing vehicle with Honda
Service associate was extremely helpful and knowledgeable. I highly recommend Honda for servicing your car as opposed to a general mechanic. I will definitely service my Honda here every time in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ashtea, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Hickory. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Customer Service
I love this place! Great customer service! Great people. Family and pet friendly! I recommend Hendrick Honda for a great buying experience and for great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Charlinda! We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!