Reviews
Great experience.
Great experience. Bryan was very professional and knowledgeable. He kept me informed of the work required on my car.
Great experience.
Great experience. Bryan was very professional and knowledgeable. He kept me informed of the work required on my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like the maintenance department and my last visit was
I like the maintenance department and my last visit was quick. The maintenance department is the reason I continue to purchase vehicles from this location. Nissan for life.
I like the maintenance department and my last visit was
I like the maintenance department and my last visit was quick. The maintenance department is the reason I continue to purchase vehicles from this location. Nissan for life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service Advisor.
Great Service Advisor. Made my visit easy . Very Knowledgeable and helpful to resolve issue that had not been resolved previously
Great Service Advisor.
Great Service Advisor. Made my visit easy . Very Knowledgeable and helpful to resolve issue that had not been resolved previously
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
they are so good thank you perfect service and good
they are so good thank you perfect service and good quality nice and friendly people thank you
they are so good thank you perfect service and good
they are so good thank you perfect service and good quality nice and friendly people thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Only negative was the amount of time it took to provide
Only negative was the amount of time it took to provide list of issues was excessive.
Only negative was the amount of time it took to provide
Only negative was the amount of time it took to provide list of issues was excessive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Not a welcoming atmosphere like it was before.
Not a welcoming atmosphere like it was before. No car wash after service. I'll be looking for another Nissan service center.
Not a welcoming atmosphere like it was before.
Not a welcoming atmosphere like it was before. No car wash after service. I'll be looking for another Nissan service center.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome services.
Awesome services. Friendly and always explain what is going on with my car. I don't feel like I've been take advantage of like the other Nissan dealership I went to. I drive 30 minutes to get service for my car and I'm happy I did. I love Nissan grapevine. Keep up the good work and I'll continue to be a loyal customer.
Awesome services.
Awesome services. Friendly and always explain what is going on with my car. I don't feel like I've been take advantage of like the other Nissan dealership I went to. I drive 30 minutes to get service for my car and I'm happy I did. I love Nissan grapevine. Keep up the good work and I'll continue to be a loyal customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Treatment on car buying first customer experience
Great Treatment on car buying first customer experience thanks to Walid and Ajak sales representatives
Great Treatment on car buying first customer experience
Great Treatment on car buying first customer experience thanks to Walid and Ajak sales representatives
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
There are indescribable hidden charges.
There are indescribable hidden charges. Which are not seen at any other dealer. Customer is forced to pay those charges to receive the car keys.
There are indescribable hidden charges.
There are indescribable hidden charges. Which are not seen at any other dealer. Customer is forced to pay those charges to receive the car keys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear that you feel this way about your experience with us. Transparency in our pricing is something we take seriously, and we want to ensure all customers feel confident about their bill. Your feedback about these concerns is valuable to us as we work to improve our processes. We would appreciate the opportunity to discuss this matter further with you. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can work toward a resolution.
Everyone was very helpful.
Everyone was very helpful. Car was ready as promised. They did not try to oversell me anything, which would be a big turn-off for me.
Everyone was very helpful.
Everyone was very helpful. Car was ready as promised. They did not try to oversell me anything, which would be a big turn-off for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our team being helpful and having your vehicle ready when promised. It means a great deal to know that our staff provided the straightforward service you were looking for without any pressure. Your trust in us is valued, and we look forward to continuing to serve you with the same level of genuine care in the future.