Reviews
Hands down the best place I’ve ever experienced to get my
Hands down the best place I’ve ever experienced to get my new Volvo XC60 Hybrid Polestar. I love my ride!!! Thank you Joseph and team for this wonderful experience. 10/10 would recommend to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
everything was excellent and i so happy to be a Volvo
everything was excellent and i so happy to be a Volvo customer. car perfect stuff helpful and hostility. A great experience purchasing a new Volvo XC40
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
The people working in the Volvo dealership on Steven?
The people working in the Volvo dealership on Steven?s Creek Boulevard were very patient with me as we went through the buying process. I am very thankful and grateful, especially to Balal for his attentive help and service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Christy, thank you; we appreciate your feedback! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very professional and customer oriented services.
Very professional and customer oriented services. Honest and thorough highly recommend to others as well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Thank you for your email to follow up.
I spent month researching cars and finally found the one
I spent month researching cars and finally found the one I wanted out of state. I contacted my local dealership but they said the Autonation in San Jose would not return their calls or emails. I contacted Autonation San Jose and I was told from the get go that I could buy this car online and have it delivered to my home. NOT! I had to spend over $800 to travel to the nearest Autonation dealership to finalize the paperwork. I feel like I was totally deceived during the entire process. Had I not wanted this car I would have told them where to go and bought a competitor.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mitchell, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 758-5501 to discuss what we can do to help.
I recently had my XC90 serviced at AutoNation.
I recently had my XC90 serviced at AutoNation. As with past services, my advisor, Cheyenne La Jeunesse, is the primary reason that my experiences have all been so positive. Cheyenne is professional, efficient, knowledgeable, and provides me with prompt and clear explanations throughout the process. Additionally, Cheyenne is very personable. She genuinely cares about her customers and she is a real pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenneth, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Please let us know if there is anything else we can do for you; we are more than happy to help!
The performance and service I received was fantastic!
The performance and service I received was fantastic! Very personalized service and attention to detail. And very friendly and professional in making sure I had everything I needed! I would highly recommend Belal to anybody looking for a new car. Todd Taylor
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Todd, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The salesman, Yoon Shin, is very cordial, knowledgeable
The salesman, Yoon Shin, is very cordial, knowledgeable and helpful. So is the finance manager, Rich Ton. Yoon patiently demonstrated several features that are not easily found on the User Manual.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lionel, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!
The absolute worst experience ever buying a vehicle.
The absolute worst experience ever buying a vehicle. We bought a 2024 Volvo XC 60 that was supposedly a dealer demo. It turns out it was a rental car. We were flatly lied to as we asked if it was a rental and they told us no. We have been back to the dealer multiple times, most issues are not resolved. We absolutely despise the vehicle. The software issues are too numerous to list. There has been a recent recall as so many customers are unhappy. Many of the problems create dangerous issues. For example, the control screen locks up, the reverse camera goes dark, the blinkers don't work etc. The automatic door locks won't open, etc. I would not recommend anyone buying from this dealership. I would also not recommend the Volvo XC 60. The only thing worse than the vehicle is the personnel at the dealership they refuse to return phone calls or emails. Run away.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
David was amazing!
David was amazing! He took over as my point of contact and was very thorough and kind the entire time! He made the process very easy and had great communication through the entire process! I appreciate his patience and willingness to go above and beyond when my insurance turned a particular service away! Thank you David for your partnership and taking care of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!