Vehicles Affected: Approximately 24,000 model-year 2015-16 Ram ProMaster City vans
The Problem: Snow buildup or inordinate water accumulation near the front of the driver-side seat track may expose a connector to excessive moisture intrusion. Over time, this may cause corrosion and potentially affect signals sent to the vehicle’s transmission control module, causing an unintended shift to Neutral when the vehicle is brought to a stop and increasing the risk of a crash. Fiat Chrysler Automobiles stated that it discovered the problem during a routine review of warranty data and is unaware of any related injuries or accidents.
The Fix: Dealers will relocate the electrical connector away from exposure to moisture.
What Owners Should Do: The automaker did not immediately announce an owner-notification schedule. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov for more info.
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