Our 2017 Chrysler Pacifica Finally Needed Maintenance


CARS.COM — When we bought our 2017 Chrysler Pacifica, we expected that things would probably go wrong with it at some point. That isn’t a knock on Chrysler; we’ve had all sorts of issues with our long-term test cars, from rusting door handles to upholstery discoloration to a complete engine replacement. After nearly 9,000 miles of driving, why did we need to take it into a dealership? An oil change and tire rotation, part of its scheduled maintenance.
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While at the dealership, we went ahead and splurged on some new front wiper blades. The originals had survived a rough Chicago winter and were starting to struggle, posing a safety hazard for our staff.
The whole experience was painless, and we even managed to catch up on some work with the dealership’s free Wi-Fi — and a few episodes of “House Hunters” thanks to the waiting-area TV. (Who decorates a room with a nautical theme when they live in Iowa?)
The total cost came to $130.49. Including our fuel costs through the 7,000-mile mark, we’ve finally crossed the thousand-dollar threshold at a total ownership cost of $1,005.05.

Road Test Editor Brian Normile joined the automotive industry and Cars.com in 2013, and he became part of the Editorial staff in 2014. Brian spent his childhood devouring every car magazine he got his hands on — not literally, eventually — and now reviews and tests vehicles to help consumers make informed choices. Someday, Brian hopes to learn what to do with his hands when he’s reviewing a car on camera. He would daily-drive an Alfa Romeo 4C if he could.
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