Skip to main content

Mercedes-Benz Recalls 126,000-Plus Cars, SUVs for Backup Cameras

mercedes benz gls450 2020 01 angle  exterior  front  silver jpg 2020 Mercedes-Benz GLS450 | Cars.com photo by Aaron Bragman

A software error affecting the backup camera display is the impetus for the latest recall from Mercedes-Benz, which affects more than 126,400 sedans, coupes, convertibles and SUVs.

Related: More Mercedes News

Vehicles include most of the model-year 2018-21 lineup, including the A-Class, C-Class, CLA-Class and E-Class cars, as well as the GLA, GLB, GLC, GLE and GLS SUVs.

  • 2019-20 Mercedes-Benz A220, 2020 Mercedes-AMG A35
  • 2019-21 Mercedes-Benz C300, 2020 C350E and 2019-21 Mercedes-AMG C43, C63, C63 S
  • 2020 Mercedes-Benz CLA250 and 2020-21 Mercedes-AMG CLA35, CLA45
  • 2019-20 Mercedes-Benz CLS450 and Mercedes-AMG CLS53
  • 2018 Mercedes-Benz E400, 2019 E300, 2020-21 E350, 2019-21 E450 and 2019-20 Mercedes-AMG E53
  • 2021 Mercedes-Benz GLA250 and Mercedes-AMG GLA35, GLA45
  • 2020-21 Mercedes-Benz GLB250 and 2021 Mercedes-AMG GLB35
  • 2020 Mercedes-Benz GLC300, GLC350E and 2020 Mercedes-AMG GLC43, GLC63, GLC63 S
  • 2020 Mercedes-Benz GLE350, GLE450
  • 2020 Mercedes-Benz GLS450

The rearview camera may not display the rearview image due to a software error, increasing the risk of a crash. Backup cameras have been legally mandated since the 2019 model year.

The solution for dealers is simple: They’ll update the rearview camera software for free. Mercedes will begin notifying owners June 7, but those with further questions can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236, or visit its website to check your vehicle identification number and learn more.

More From Cars.com:

Related Video:

Cars.com’s Editorial department is your source for automotive news and reviews. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments.

Chief Copy Editor
Patrick Masterson

Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go.

Featured stories

best used cars under 20K jpg
should you buy your lease jpg
ford bronco sport 2025 05 exterior front angle jpg