2014-2015 Infiniti Q50 Bad Smell
Vehicles affected by service bulletin:
- 2014 Infiniti Q50
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50
- 2015 Infiniti Q50 Hybrid
The problem: These vehicles may emit a sulfur smell after sitting in direct sun on a hot day (a hot soak, as it’s called). The moonroof drain tubes get clogged with organic debris, and when that debris mixes with water, it rots. A paste then forms that, when combined with the heat of the direct sun, causes a sulfur stench to emanate from the roof.
Corrective action: On affected vehicles, Infiniti dealers will replace the moonroof drain tubes, deodorize the vehicle interior with an ozone generator (as needed) and replace the vehicle’s in-cabin air filter.
Warranty info: Repairs will be covered for eligible vehicles under the provisions of the new-car warranty.
What owners should do: Call your local dealer with your vehicle identification number to determine if your vehicle is involved in this service action. You can also call Infiniti at 800-662-6200. Reference TSB number 14-039B.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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