Johnson Ford of Pittsfield

Been a customer for 30 years... VERY satisfied with both sales and service what more can I say

They took good care of me,and helped me get into a new truck,and paid off my old one.Bobby,was very nice and helpful and went to bat for me and I appreciate how he got me in and out in my new truck the same day,plates and everything even programmed my music.thanks again Bobby! And thanks Johnson Ford,and the people who helped me out. Awesome truck 🛻, love it,👍 Thanks again 👍

I have had an existing service issue that I was told was fixed more than once when the car was under the manufacturers warranty. I went in for an oil change and my bill was over $2000 to fix that same issue that was “already fixed” a year prior. I bought my Ford brand new off the showroom floor. It is a 2021 with 53,000 miles. I drive the car back and forth to work only.

Always great service with transparency and kindness. You go in for a service and that's what you get. No pressure to do anything else than what you are there for.

Great experience purchasing my pre- owned truck from Johnson Ford. My salesman Oronde was excellent. The business team was great. Most importantly Johnson Ford had the truck well prepared and made the decision to purchase easy.

Amazing staff always trying to help the customer. Bill is the man always there to help

I bought my Ford Lightning 2 years ago. The sales process, with Steve, was terrific: transparent, friendly and fair. Since then I have used the dealership's service department and they are terrific. The woman who schedules the appointments was professional and efficient and the the service rep (Bill) was top notch. They kept me updated on all stages of the service needs.

Very professional the whole process was quick and easy took care of everything totally satisfied

Efficient and friendly service, every time. Convenient chauffeur service with a friendly chat thrown in. Can’t beat it!

Let me start by saying, the folks at Johnson Ford in Pittsfield are absolutely top notch. I started working with Blake in the service department. He walked me through every step of the fixes we intended to do, made sure I had all the info I needed and was incredibly kind and personable. Johnson Ford went above and beyond as they were able to take me home and get me back to the dealership via their shuttle despite me living outside of their normal shuttle area. I was kept up to date with progress, and with issues that were found during their multi-point inspection. issues that if left unresolved would have cost me dearly in the long run. if you have a Ford vehicle, or are interested in getting into the Ford line of vehicles... you really want to talk to the folks at Johnson Ford.