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Eddy's Chevrolet Cadillac

(326 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–1:00pm
Sunday Closed Closed

About our dealership

This seller has been on Cars.com since February 2020.
Eddy's Chevrolet Cadillac has been serving Wichita KS since April 2015. Home of a non-commission sales staff and one of the largest Chevrolet and Cadillac selection in the state! Give us a call today at 316-689-4310 to learn more!
Find New Roads at Eddy's Chevrolet Cadillac!

Service center

Phone number (866) 984-0907

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Reviews

(326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eddy's Chevrolet Cadillac from DealerRater.

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The salesman Dimitri was great to work with. That’s where it stopped. I had my own financing so it should have been an easy in and out. The finance guy I dealt with was an absolute xxxxxxx. Tried attaching $9k worth of warranties that I said I didn’t want. Thankfully I caught it the day after. xxxxxxto him. The way he did it was extremely sneaky. I feel bad for the folks who don’t catch it. Do yourself a favor and go somewhere else.

The salesman Dimitri was great to work with. That’s where it stopped. I had my own financing so it should have been an easy in and out. The finance guy I dealt with was an absolute xxxxxxx. Tried attaching $9k worth of warranties that I said I didn’t want. Thankfully I caught it the day after. xxxxxxto him. The way he did it was extremely sneaky. I feel bad for the folks who don’t catch it. Do yourself a favor and go somewhere else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re sorry to hear about your experience and understand your frustration. This is not the level of transparency or customer care we aim to provide. We take concerns like this seriously, especially regarding add-ons and financing, and will share your feedback with our leadership team for review.

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Great group of people. Made trading a vehicle very easy. Would recommend to other customers.

Great group of people. Made trading a vehicle very easy. Would recommend to other customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks, David! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Julian makes buying cars fast and as promised. Great experience with him and Eddys Chevrolet Cadillac

Julian makes buying cars fast and as promised. Great experience with him and Eddys Chevrolet Cadillac

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sarah, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

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They lie to you, rip you off, they are good at pressuring you in to buying one of their over priced Suburbans and under cutting your trade in. They say they reward referrals but my son-in-law has 4 referrals and hasn't even received a penny, LIE LIE LIE. My referral is DO NOT BUY FROM EDDY'S CHEVROLET.

They lie to you, rip you off, they are good at pressuring you in to buying one of their over priced Suburbans and under cutting your trade in. They say they reward referrals but my son-in-law has 4 referrals and hasn't even received a penny, LIE LIE LIE. My referral is DO NOT BUY FROM EDDY'S CHEVROLET.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I stopped by eddys Chevrolet and was greeted by Julian Bean who was very polite and willing to spend as much time with me and did everything he could to help me. I was very indecisive of exactly what I’m looking for in my next vehicle but that didn’t seem to detour him from giving his best

I stopped by eddys Chevrolet and was greeted by Julian Bean who was very polite and willing to spend as much time with me and did everything he could to help me. I was very indecisive of exactly what I’m looking for in my next vehicle but that didn’t seem to detour him from giving his best

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Donald, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Eddy's Chevrolet and we hope to see you again.

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I’m from Georgia. I called them for my 2017 Corvette grand sport, told him I was gonna be in a rush and you need to have it done quick I was in out of the dealership signing paperwork within 30 minutes. Staff was very helpful, my cells are wrapped at a great job walking me through the whole car. I’m an out of town Buyer. They did an OK job showing all the issues with the vehicle. I will say I wish some of the problems (cosmetics) were discussed before buying but overall they do great! I would do business again with them and probably will

I’m from Georgia. I called them for my 2017 Corvette grand sport, told him I was gonna be in a rush and you need to have it done quick I was in out of the dealership signing paperwork within 30 minutes. Staff was very helpful, my cells are wrapped at a great job walking me through the whole car. I’m an out of town Buyer. They did an OK job showing all the issues with the vehicle. I will say I wish some of the problems (cosmetics) were discussed before buying but overall they do great! I would do business again with them and probably will

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This dealership is one the best I. Town in my eyes and Iv been to a few here. I heard from start this place had a bad reputation but that is far off from the reality! This is my second car I’m buying from them this year. There super friendly and really try to get you the best deal. My sales guy Julian bean is one the most carrying outgoing guys Iv met there. Iv gone back twice to him now for cars. If you are on the fence about buying I urge you to check them out ! I Love my new car !

This dealership is one the best I. Town in my eyes and Iv been to a few here. I heard from start this place had a bad reputation but that is far off from the reality! This is my second car I’m buying from them this year. There super friendly and really try to get you the best deal. My sales guy Julian bean is one the most carrying outgoing guys Iv met there. Iv gone back twice to him now for cars. If you are on the fence about buying I urge you to check them out ! I Love my new car !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rory, thank you so much for your positive comments about Eddy's Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

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This is the first time I’ve had a car buying experience that was world class! Leo and Justin did a wonderful job being patient and working with me to get the car I wanted. Additionally, The General Manager, gave me an amazing deal. This team has raised the bar on professionalism and outstanding customer service. I will be returning!

This is the first time I’ve had a car buying experience that was world class! Leo and Justin did a wonderful job being patient and working with me to get the car I wanted. Additionally, The General Manager, gave me an amazing deal. This team has raised the bar on professionalism and outstanding customer service. I will be returning!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Elizabeth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I went through the process of buying 2 vehicles with Eddy’s Chevrolet in a 3 month time period. I had the first vehicle in looking at an issue I had with it, plus getting an oil change. Since it was Black Friday, they came and talked to me about trading in my new vehicle, I said I wasn’t against it, so I ended up buying a brand new Chevy Equinox RS AWD. They did great on almost everything. The only opportunities for improvement from my perspective, is they didn’t fully explain some additional items they added to the sell of the vehicle, which added a LOT of cost that I wasn’t necessarily looking for. I should have put my foot down in the finance office to have those items explained in detail prior to signing, but I was already there for 7 hours and ready to go home. So, I just kept signing and get out of there.

I went through the process of buying 2 vehicles with Eddy’s Chevrolet in a 3 month time period. I had the first vehicle in looking at an issue I had with it, plus getting an oil change. Since it was Black Friday, they came and talked to me about trading in my new vehicle, I said I wasn’t against it, so I ended up buying a brand new Chevy Equinox RS AWD. They did great on almost everything. The only opportunities for improvement from my perspective, is they didn’t fully explain some additional items they added to the sell of the vehicle, which added a LOT of cost that I wasn’t necessarily looking for. I should have put my foot down in the finance office to have those items explained in detail prior to signing, but I was already there for 7 hours and ready to go home. So, I just kept signing and get out of there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I went through the process of buying 2 vehicles with Eddy?s Chevrolet in a 3 month time period. I had the first vehicle in looking at an issue I had with it, plus getting an oil change. Since it was Black Friday, they came and talked to me about trading in my new vehicle, I said I wasn?t against it, so I ended up buying a brand new Chevy Equinox RS AWD. They did great on almost everything. The only opportunities for improvement from my perspective, is they didn?t fully explain some additional items they added to the sell of the vehicle, which added a LOT of cost that I wasn?t necessarily looking for. I should have put my foot down in the finance office to have those items explained in detail prior to signing, but I was already there for 7 hours and ready to go home.

I went through the process of buying 2 vehicles with Eddy?s Chevrolet in a 3 month time period. I had the first vehicle in looking at an issue I had with it, plus getting an oil change. Since it was Black Friday, they came and talked to me about trading in my new vehicle, I said I wasn?t against it, so I ended up buying a brand new Chevy Equinox RS AWD. They did great on almost everything. The only opportunities for improvement from my perspective, is they didn?t fully explain some additional items they added to the sell of the vehicle, which added a LOT of cost that I wasn?t necessarily looking for. I should have put my foot down in the finance office to have those items explained in detail prior to signing, but I was already there for 7 hours and ready to go home.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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