Larry Roesch Dodge Chrysler Jeep RAM

200 W. Grand Avenue, Elmhurst, IL 60126

New 888-524-1094 New 888-524-1094
Used 888-524-8073 Used 888-524-8073
Service 888-864-3192 Service 888-864-3192

Serving the Chicagoland area for over 90 years!!


Average Ratings

4.0 out of 5.0

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  1-10 of 12 reviews
5.0 out of 5.0

Great Service in town

by from Elmhurst, IL |

The service was great. They came up with a quick diagnosis and repaired my Jeep for a fair price. They even washed my Jeep when they where finished. Class act! Great Job Guys.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Personalized Touch

by from Elmhurst, IL |

Quick service, good loaner car, problems fixed efficiently. .

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Personalized Touch

by from Elmhurst, IL |

Quick service, good loaner car, problems fixed efficiently. .

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Job well done

by from Elmhurst, IL |

very professional, sensitive service. Eric provided a number of options and provided an accurate estimate of time needed to complete the task.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast Service

by from Elmhurst, IL |

The service was quick on my needs were met and I was taken care of . The whole process was pretty seamless.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent customer service, clean, friendly

by from Elmhurst, IL |

Every thing was great all work was finished on time and ready to go. Thank you!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GOOD CUSTOMER SERVICE

by from Elmhurst, IL |

loved that paul took the time to walked me through the inspection report!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great people and dealership.

by from Elmhurst il |

great dealer Carl one of the managers helped us find our new Dodge Durango great dealership recommended to everybody.

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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Professional

by from Elmhurst, IL |

It was great and timely for what I was having done

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Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible Service Department

by from Elmhurst il |

Brought my jeep in multiple times for the transmission because I felt it wasn't driving right. 4 visits and 1,000 dollars later they tell me I need a new transmission for 5,000 dollars. My jeep has less than 50,000 miles on it. Had to have my car towed there and called for a status and no one was able to answer questions on my car. Called before closing the same day to check status and I was told everyone who worked on my car went home for the day, sorry. What kind of customer service lets the customer clueless about when their car for 24 hours? I need my car to go to work and for transportation, maybe the idiots didn't know that. This place sucks and will be selling my jeep just so I don't have to deal with these idiots anymore. I will also do my best to make sure no one I know buys a car from them.

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Came in for service or repair

Does not recommend this dealer

Did make a purchase

Larry Roesch Dodge Chrysler Jeep RAM responded to this review

July 19, 2013

Hello Sarah, I am sorry for the inconvience that this may have caused you. Unfortunately auto dealer service departments do not have the long hours that the sales departments have. To try to help our customers out we do have the early bird drop of slot and a late pick up. Unfortunately this does not mean that anyone is going to know what is going on with a car until the next day or even day and a half if it is brought in on a Saturday night. I do understand your frustrations but in the future if we are not there to help you and you needed a car you could always rent a car and we would be happy to cover the cost of that when our service is reachable during business hours. Again I am truly sorry for this bad experience and I hope that you might consider trying us again.


(1-10 of 12 reviews)