Joe Cotton Ford

175 W North Ave, Route 64, Carol Stream, IL 60188

New 866-872-1378 New 866-872-1378
Used 888-256-3691 Used 888-256-3691
Service 877-225-9666 Service 877-225-9666

Our family owned business is celebrating 36 years of serving Carol Stream, Il and the Chicago area.


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 89 reviews
5.0 out of 5.0

Excellent Customer Service!!

by from Winfield, IL |

I have bought 2 used mini-vans from Joe Cotton Ford in the past 9 years and I have to say that I have had nothing but great service from both the sales team and the service department. Mike Tegtman, the service manager knows my car inside and out and is always so friendly and explains all the work in a manner that a woman can understand when it comes to car repairs (miracles do happen). What I am most impressed with this car dealership is that the general manager/owner, Paul Cotton will personally take customers home/pick-up when there car is being serviced this is a service that has gone by the way-side with big corporations in recent years and I am glad to see that Joe Cotton Ford appreciates every customer that walks thru there doors. It is this type of customer service that keeps me coming back to Joe Cotton Ford.

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  • Customer Service
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ford Flex Repair

by from Wheaton, IL |

Fixed a problem that the purchasing dealer's service department overlooked 8 months earlier.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Joe Cotton Ford responded to this review

April 29, 2016

Thanks so much for your feedback, Aldis. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need help, just give us a call. Happy motoring!


5.0 out of 5.0

Fixed a problem with my Taurus

by from Glen Ellyn, IL |

Very responsive and friendly service department. Fixed my problem rapidly.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great car dealer with exceptional customer service

by from Bartlett, IL |

Great service and high level of attention to customers needs.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

exceptional customer service.

by from west chicago;, Il |

The 10 month old I watch fell asleep in her carseat. Y our staff carried her in the car seat for me as if it was routine. That was greeat. Hope

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Joe Cotton Ford responded to this review

April 9, 2016

Thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call.


5.0 out of 5.0

Great all-around dealership

by from Lily Lake, IL |

Couldn't ask for better service on the Flex we purchased from Joe cotton Ford. Tracy Conn has been extremely helpful, both in terms of the purchase experience, and in servicing and repairing the vehicle. We love the Flex!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I buy all my cars at Joe Cotton Ford

by from Wayne, Illinois |

Everyone very helpful. I buy all my cars at Joe Cotton Ford

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Joe Cotton Ford responded to this review

February 19, 2016

Thank you for your kind words! Do not hesitate to call if you need anything. Be safe on the road.


5.0 out of 5.0

A-One Doors Frames and Hardware Inc.

by from Carol Stream, IL. |

I bought a E150 Van and ever since the service has been great and very professional. I will be returning for all my service needs. It's been a very pleasurable experience.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

In and out

by from Lombard, Illinois |

Just needed a new replacement batter for my 2006 Ford Crown Victoria, They had them in stock and ready to go . In and out in less than an hour . So far so good .

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Glendale Heights,Illinois |

2014 focus,excellent service!would highly recommend the dealership to anyone looking to buy a new or used vehicle.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Joe Cotton Ford responded to this review

January 28, 2016

Thank you for your review and your recommendation, Cory! We're always happy to help our customers at Joe Cotton Ford.


(1-10 of 89 reviews)