Andrews Cadillac

1 Cadillac Dr, Brentwood, TN 37027

New 888-337-9071 New 888-337-9071
Used 888-337-9065 Used 888-337-9065
Service 888-337-9084 Service 888-337-9084

Andrews Delivers!


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 77 reviews
5.0 out of 5.0

Another great experience!!

by from Brentwood, TN |

Your service advisor told me it would take 1.5 hours, and asked if I wanted a ride or to wait. I decided to wait, but secretly thought it would take longer than his estimate. To my pleasant surprise @ 1 hour 15 minutes he said I was ready. Another great experience with your service department. Thanks....Jerry

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and people

by from Mt. Juliet, Tennessee |

After trying another dealer that could not fix our problem we went to Andrews and met an excellent service writer, Edwina! Car was fixed in a short amount of time at a very reasonable price. We also met a very friendly sales person. GREAT dealership! We will be back! Jim

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Did not make a purchase


5.0 out of 5.0

Great service, friendly people, always courteous!

by from Madisonville, Ky |

Always perfect service at Andrews!! People are always cordial and ready to assist you any way they can. They have met me at Dr's offices and at an interstate exits to exchange cars with me so they can work on my car when I was unable to drive into dealership for repair or recalls due to time constraints at physicians offices as we live 2 hours away. Certainly worth the drive to buy at Andrews!!

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5.0 out of 5.0

Review on Service

by from Brentwood, TN |

Andrew's offers exceptional, friendly service! They treat you better than family ! :) Honestly, they are very good!

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Did make a purchase


5.0 out of 5.0

Andrews Caddy

by from Brentwood, TN |

Always treated in a timely fashion, with a great deal of respect, and of great import, any of the work that has to be done is thoroughly explained to me to my satisfaction. This is an A+ dealership and has been since I have been dealing with them for the past 15 years.

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Did make a purchase


5.0 out of 5.0

Great servicie, easy to get to.

by from Smithville, Tennessee |

My husband and I purchased a vehicle from Andrews in November of 2013. We have had our car serviced several times since then. Every time we have been taken care of as if we were family! Our car is a delight, I don't know if we will ever get ready to trade in on a newer one. Andrews not only sold us a quality automobile but one we are proud to be seen in. And we would never dream of using any other service facility, the people are that nice!!

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4.0 out of 5.0

Mrs Marjorie Gregory

by from Nashville, Tn. |

Always excellent service!!! Wonderful people. I would highly recommend them.

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4.0 out of 5.0

Competent and friendly service

by from Franklin, Tn |

I find the personnel at Andrews Cadillac very competent and gracious. Bridgett is my service associate, and always serves me well and tries hard to accomodate my needs. Billie Pate

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5.0 out of 5.0

Understanding relining of front and rear brakes

by from Franklin, TN |

In preparation for TN winter, I had all new tires and relining of front and rear brakes performed on my 2006 Cadillac DTS. I asked if I would sense or hear anything different with the new brake pads; but I was assured that there would be nothing unusual. You wouldn't have to be an accomplished musician like myself, to hear the clunk and grinding sound I experienced after driving the car home and using the brake in heavy Nashville traffic. This was especially evident on downhill grades, when easing off of the brake for forward motion and then pressing down again. I called the dealership and was told to bring it back the next morning. The technician drove the car and said what he heard was normal and there is always some "bedding in" time on new brake pads. I was very grateful for the explanation on this procedure; and if the sounds still persists, I will once again take the car back for further inspection. I depend on this Cadillac dealership, and in the past 18 months of service, since moving to TN; I have found them to be very courteous, thorough and reliable.

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5.0 out of 5.0

Review

by from NASHVILLE, TN |

Great service. Repair was made quickly and the facility is top notch.

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(1-10 of 77 reviews)