Explore job opportunities
Cars.com has been revolutionizing the automotive industry. Our work isn't easy, but we love doing it – and
we didn't become a market leader by shying away from a challenge.
Contact us
How can we help you?
Have a question? Let's connect
Frequently Asked Questions
Check out our most popular questions, or reach out anytime by phone, chat, or feedback.
Contact Customer Service
Contact our National Advertising team
Contact our Public Relations team
Contact our Billing Department
Contact the Cars.com offices
Become a Cars.com car dealer
Better together with innovative solutions
CARS is an incubator for the most innovative products and solutions driving the future of the automotive industry, and importantly, helping to drive our customers' businesses. We are made up of Cars.com, Dealer Inspire and DealerRater.
Dealer Inspire
From search to signature, we innovate connected marketing and technology solutions that make automotive retail faster, easier, and smarter for both shoppers and dealers. We future-proof the dealership experience.DealerRater
Today, nearly 3,000,000 consumer reviews later, DealerRater is the global standard for car dealership reviews and research — and more than 14 million consumers are exposed to our reviewers' content every month.
Frequently Asked Questions
How can Cars.com help me find my next car?
If there’s a specific vehicle you’re shopping for, just use the purple search box on the Cars.com homepage or get started here. Start by selecting the make and model or body style that you’re looking for, the maximum amount you are willing to spend, and your zip code. Once you click “Search,” you will see all vehicles in your area that might be a good fit.
To search for vehicles fitting your exact specifications, try our Advanced Search! On this page, you can focus on specific vehicle details—age, mileage, features, etc.—to ensure that your search results show exactly what you’re looking for.
Don't forget to research the vehicles you are interested in to see reviews from our expert editorial team alongside reviews from real car owners!
How can I adjust my search results?
After entering your initial search, you can adjust the results by adding or removing filter options from the menu on the left-hand side of the page (or click the “Filter” button at the top of the search page if you’re on a mobile device). As you change the filters, the search results will automatically adjust to show only the available vehicles that meet your selected criteria.
Why are the filter options I want not showing?
Filter options will only appear when there are matching vehicles within your current search results. For example, you will not see red listed as a choice under Exterior Color if there are not any red vehicles available in your current search. To find the specific options you’re looking for, you may want to adjust your price range or expand your search to a wider area.
What should I do if I see an ad that appears to be a scam/fraudulent?
While the vast majority of vehicle listings on Cars.com are legitimate, we are happy to investigate anything that seems suspicious. Please send a record of your interaction with the seller to Fraud@Cars.com for further investigation. You can get more safe shopping tips in our article: Stopping Fraud in Car Sales
Can Cars.com help me with financing?
While Cars.com provides a space for vehicle sellers and prospective buyers to connect, we do not sell or finance any vehicles. All the listings on our site are for sale by either a dealership or private seller.
For auto loan information, please reach out by phone to the dealership selling the vehicle or submit your contact information for follow-up using the Check Availability form on the listing page. If you have placed an application for an auto loan through a company that advertises on Cars.com, please contact that company directly for the status of your application.
How can I modify the review I posted for a dealership?
Thanks for sharing your experience with other shoppers! If you need to update or remove the review you wrote, please send an email to DealerReviews@Cars.com with the name of the dealership and the title of your review. They will remove your submission so that you can write an updated review about your experience with the dealer.
How can I transfer photos from my phone to my computer?
The easiest way is to email yourself the photos from your phone, save them to your computer, and upload from there.
How can I resize my images?
Images must be under 8MB to successfully upload. You can resize photos using the Paint software on PC, or Preview software on Mac. If you need assistance, email the images to
SellYourCar@Cars.com, and we can adjust and upload the images for you (note that your listing must be live for us to update it).
Can I purchase additional photos for my vehicle listing?
We do not currently offer an option to add additional photos to a pre- existing vehicle listing. We allow for 5 photos on our Basic package, 10 photos on the Plus package, and 15 on the Premium package.
How long does a listing typically take to post online?
Listings go live in 24 hours on average.
Can I edit my listing after it goes live?
Once your listing is live, you will be able to edit your listing. To do so, go to Your Garage and edit your vehicle from there To complete any edits, make sure to click ‘Save’ and also ‘Publish’ for the edits to go live on site. Edits can take up to 24 hours to display on site.
Are photos required in order to post my vehicle on Cars.com?
Yes, we want to provide potential shoppers with as much information to encourage engagement with your listing.
I want to delete my listing.
You can delete your listing by logging into your account, navigate to your Garage and click ‘Remove Listing’ on the listing you wish to remove from the site.
I want to list a car for my friend or family member. Am I able to do so?
For the safety of our online community, only the titled owner may list the vehicle.
Can I add a vehicle history report to my listing?
At this time you are unable to add vehicle history reports to listings. A suggestion would be to include something in your vehicle listing stating you have a vehicle history report available on request.
How do people interested in my vehicle contact me?
Interested parties will reach out to you via the Contact Seller form and you will receive their information to the email you signed up with Cars.com with.
How do I respond to a lead email on my vehicle?
You’ll need to copy and paste the information from the lead email into a fresh email in order to respond to your lead.
Is my listing able to get a price badge?
All listings are eligible to receive a price badge. Please note that it can take 48-72 hours for a listing to receive a price badge. Badges are calculated using a complex algorithm which includes price, mileage, features and much more.
How do I reset my password?
If you cannot remember your password go to 'Sign In' and click 'Forgot password' which is located under the box to enter your password.
What do you recommend to do to my listing to get optimal performance?
Cars.com does not offer a pay for placement service for our dealers nor our sell it yourself consumers. In order to get optimal results we suggest including as much information as possible in your vehicle description and add multiple photos of your vehicle.
Are there any restrictions on the types of vehicles I post?
At this time, vehicles older than 1992 are not accepted. Listings are for non-recreational, non-commercial vehicles which are mass produced and intended for sale in the US. For example: RVs, replicas, kit cars, and motorcycles are not allowed.
What will this cost me if I sell my vehicle?
Regardless of whether or not you sell your vehicle, no fees will be incurred by you from Cars.com. This is an entirely free platform.
How do I find my ad on Cars.com?
You can locate your vehicle by performing a search on our website. It is best practice to limit the mileage in your search as most of our consumers do not choose 'All Miles' when searching for a vehicle. Listings show live within 24 hours of approval.
Does my phone number display on Cars.com?
Your phone number will not display on Cars.com.
Is there reporting available to see how my Ad is performing?
Reporting is not currently available.
How can Cars.com help me find my next car?
If there’s a specific vehicle you’re shopping for, just use the purple search box on the Cars.com homepage or get started here. Start by selecting the make and model or body style that you’re looking for, the maximum amount you are willing to spend, and your zip code. Once you click “Search,” you will see all vehicles in your area that might be a good fit.
To search for vehicles fitting your exact specifications, try our Advanced Search! On this page, you can focus on specific vehicle details—age, mileage, features, etc.—to ensure that your search results show exactly what you’re looking for.
Don't forget to research the vehicles you are interested in to see reviews from our expert editorial team alongside reviews from real car owners!
How can I adjust my search results?
After entering your initial search, you can adjust the results by adding or removing filter options from the menu on the left-hand side of the page (or click the “Filter” button at the top of the search page if you’re on a mobile device). As you change the filters, the search results will automatically adjust to show only the available vehicles that meet your selected criteria.
Why are the filter options I want not showing?
Filter options will only appear when there are matching vehicles within your current search results. For example, you will not see red listed as a choice under Exterior Color if there are not any red vehicles available in your current search. To find the specific options you’re looking for, you may want to adjust your price range or expand your search to a wider area.
What should I do if I see an ad that appears to be a scam/fraudulent?
While the vast majority of vehicle listings on Cars.com are legitimate, we are happy to investigate anything that seems suspicious. Please send a record of your interaction with the seller to Fraud@Cars.com for further investigation. You can get more safe shopping tips in our article: Stopping Fraud in Car Sales
Can Cars.com help me with financing?
While Cars.com provides a space for vehicle sellers and prospective buyers to connect, we do not sell or finance any vehicles. All the listings on our site are for sale by either a dealership or private seller.
For auto loan information, please reach out by phone to the dealership selling the vehicle or submit your contact information for follow-up using the Check Availability form on the listing page. If you have placed an application for an auto loan through a company that advertises on Cars.com, please contact that company directly for the status of your application.
How can I modify the review I posted for a dealership?
Thanks for sharing your experience with other shoppers! If you need to update or remove the review you wrote, please send an email to DealerReviews@Cars.com with the name of the dealership and the title of your review. They will remove your submission so that you can write an updated review about your experience with the dealer.
How can I transfer photos from my phone to my computer?
The easiest way is to email yourself the photos from your phone, save them to your computer, and upload from there.
How can I resize my images?
Images must be under 8MB to successfully upload. You can resize photos using the Paint software on PC, or Preview software on Mac. If you need assistance, email the images to
SellYourCar@Cars.com, and we can adjust and upload the images for you (note that your listing must be live for us to update it).
Can I purchase additional photos for my vehicle listing?
We do not currently offer an option to add additional photos to a pre- existing vehicle listing. We allow for 5 photos on our Basic package, 10 photos on the Plus package, and 15 on the Premium package.
How long does a listing typically take to post online?
Listings go live in 24 hours on average.
Can I edit my listing after it goes live?
Once your listing is live, you will be able to edit your listing. To do so, go to Your Garage and edit your vehicle from there To complete any edits, make sure to click ‘Save’ and also ‘Publish’ for the edits to go live on site. Edits can take up to 24 hours to display on site.
Are photos required in order to post my vehicle on Cars.com?
Yes, we want to provide potential shoppers with as much information to encourage engagement with your listing.
I want to delete my listing.
You can delete your listing by logging into your account, navigate to your Garage and click ‘Remove Listing’ on the listing you wish to remove from the site.
I want to list a car for my friend or family member. Am I able to do so?
For the safety of our online community, only the titled owner may list the vehicle.
Can I add a vehicle history report to my listing?
At this time you are unable to add vehicle history reports to listings. A suggestion would be to include something in your vehicle listing stating you have a vehicle history report available on request.
How do people interested in my vehicle contact me?
Interested parties will reach out to you via the Contact Seller form and you will receive their information to the email you signed up with Cars.com with.
How do I respond to a lead email on my vehicle?
You’ll need to copy and paste the information from the lead email into a fresh email in order to respond to your lead.
Is my listing able to get a price badge?
All listings are eligible to receive a price badge. Please note that it can take 48-72 hours for a listing to receive a price badge. Badges are calculated using a complex algorithm which includes price, mileage, features and much more.
How do I reset my password?
If you cannot remember your password go to 'Sign In' and click 'Forgot password' which is located under the box to enter your password.
What do you recommend to do to my listing to get optimal performance?
Cars.com does not offer a pay for placement service for our dealers nor our sell it yourself consumers. In order to get optimal results we suggest including as much information as possible in your vehicle description and add multiple photos of your vehicle.
Are there any restrictions on the types of vehicles I post?
At this time, vehicles older than 1992 are not accepted. Listings are for non-recreational, non-commercial vehicles which are mass produced and intended for sale in the US. For example: RVs, replicas, kit cars, and motorcycles are not allowed.
What will this cost me if I sell my vehicle?
Regardless of whether or not you sell your vehicle, no fees will be incurred by you from Cars.com. This is an entirely free platform.
How do I find my ad on Cars.com?
You can locate your vehicle by performing a search on our website. It is best practice to limit the mileage in your search as most of our consumers do not choose 'All Miles' when searching for a vehicle. Listings show live within 24 hours of approval.
Does my phone number display on Cars.com?
Your phone number will not display on Cars.com.
Is there reporting available to see how my Ad is performing?
Reporting is not currently available.
